Toyota Cleveland Heights
Cleveland Heights, OH
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The staff is friendly. I'm excited to have a new Camry with all the bells and whistles. I look forward to using Entune. I like the hours of the service department. with all the bells and whistles. I look forward to using Entune. I like the hours of the service department. More
I went to Motercars for fluid in my dashboard earlier this week and I was assisted by Justin Munford. I was extremely scared and thought my car was damaged permanently. Justin took the time to explain th this week and I was assisted by Justin Munford. I was extremely scared and thought my car was damaged permanently. Justin took the time to explain the issue with my car and how the mechanics would fix the problem. Justin was very patient and kind with me and put my mind at ease. I appreciate the superior customer services and will definately be back for future issues or services. Keep up the good work!! More
The staff at this dealership are so friendly. I had a really good experience and would recommend anyone to go there. Thank you for your great service. really good experience and would recommend anyone to go there. Thank you for your great service. More
My experience with Motorcars Toyota has been wonderful! When I contacted Michael Lozada (the finance manager at Motorcars Toyota), he had everything set up for my first visit couple of visits, he gave me s When I contacted Michael Lozada (the finance manager at Motorcars Toyota), he had everything set up for my first visit couple of visits, he gave me some terrific suggestions for some vehicles that he thought I would like to purchase, and he introduced me to Tyler. Tyler Fridley is a terrific salesperson and it was a pleasure working with her. Tyler worked really hard to answer every question I had and to find me a vehicle that I loved. I love the Scion XD I purchased and when I accidentally traded in my vehicle with the parking permit I needed for my building, Tyler worked hard to track it down for me. Tyler really goes the extra mile for her clients. When I noticed that the license plate on my new Scion XD was rattling because their is no place to screw in the bottom half of the license plate, Tyler and the general manager came out and invented a solution to fix the problem. As I said, Tyler really goes the extra mile for her clients. From my first test drive through closing on my new car, Tyler was available for any questions and any issues I had. She is really attentive and a terrific asset to Motorcars Toyota. After the purchase, Tyler has continued to follow up, making sure I was happy with the purchase and, more recently, to help me get a few additional features added to the Scion XD. I loved my experience with Motorcars Toyota and thoroughly enjoyed working with their staff! More
I tried several other dealerships in the Greater Cleveland area and my experience with Chuck at MotorCars Toyota was far and away the best of the bunch. He, along with the other staff, were very pr Cleveland area and my experience with Chuck at MotorCars Toyota was far and away the best of the bunch. He, along with the other staff, were very professional, friendly, and straight forward. I cannot say the same for the other dealerships I visited in my search. For these reasons, the great price and the great car offered, I drove home in my 2008 Corolla the same day I came in. Thank You. I couldn't be more happy with my new car! - Molly More
Derek Roberts is one the most professional and knowledgeable salesmen that I have ever met. He seems to have a passion about the Toyota vehicles. He is personable and considers the needs and fee knowledgeable salesmen that I have ever met. He seems to have a passion about the Toyota vehicles. He is personable and considers the needs and feels of his clients and their family. It has been a pleasure working with Derek every three or five years when I return to turn in my vehicle. Derek is an asset to Mayfield Toyota. I will continue to ask for him when I need a salesman. I hope he keeps in touch with me so that I know that he is still at Mayfield Heights Toyota. More
I have been treated so well by Bill Toth and the ownership at Motorcars Toyota I just had to write this. In the past 2 weeks I've leased 2 cars from Bill and had some difficulty accepting the 2nd o ownership at Motorcars Toyota I just had to write this. In the past 2 weeks I've leased 2 cars from Bill and had some difficulty accepting the 2nd one (not Bill's fault). As soon as I got home I called Bill and he checked with ownership and called me back in 10 minutes. The message was "Bring it back and we'll take care of everything". Motorcars has my business!!!! Steve Kunk More
Derek was very pleasant and accommodating. I have been knowing Early also for quite some time and his customer service is tremendous as well. Motorcars have some wonderful sales representatives. Keep up knowing Early also for quite some time and his customer service is tremendous as well. Motorcars have some wonderful sales representatives. Keep up the good work. More
The entire staff was friendly and personable. My salesman, Bill Barton was great. He was personable and very concerned about all the things that were important to me, in getting my car. Customer ser salesman, Bill Barton was great. He was personable and very concerned about all the things that were important to me, in getting my car. Customer service was as prompt as possible considering that I walked in during the middle of some sweepstakes event. I never once felt I was being rushed or pawned off. The car is a great price for the value I will get out of it. I absolutely love my car and anytime I felt there was something else that I needed, Bill Barton was MORE than happy to try to find that answer, or resolve the matter - for me. Thank you Motorcars, and thank you so much, Bill. Domo Arigato Gozaimasu. More