Toyota Cleveland Heights

He is a good sale, friendly guy with nice service. I suggest this man for person who are going to find a new car at motorcar. suggest this man for person who are going to find a new car at motorcar. More

Everybody in this place is nice. Jeff Snider, especially. He's so helpful, so knowledgable, went out of his way to help me learn how to use the vehicle. Even stopped by my house to show me stuf especially. He's so helpful, so knowledgable, went out of his way to help me learn how to use the vehicle. Even stopped by my house to show me stuff. I love the car, although I have some suggestions on how to make it better. I'll type those up one of these days and send it to Toyota. Roni Berenson More

This is the third car I've purchased from Motorcars, each time the staff has been courteous, helpful, friendly, timely and most of all knowledgeable. time the staff has been courteous, helpful, friendly, timely and most of all knowledgeable. More

I felt very comfortable working with Earl. He answered all my questions and had a great sense of humor. I really liked not feeling pressured or having to haggle over price, but still felt I got a good de all my questions and had a great sense of humor. I really liked not feeling pressured or having to haggle over price, but still felt I got a good deal. I will definitely be referring my friends to Motorcars and specifically to Earl. More

I recently purchased a 2004 Honda Element from Motorcars Honda. It was my first car purchase, and Tyler Fridley made it completely effortless. I live in West Virginia, so all was arranged by phone calls and Honda. It was my first car purchase, and Tyler Fridley made it completely effortless. I live in West Virginia, so all was arranged by phone calls and texts before making the trip to Cleveland. She was always available to answer any questions and helped me with everything I needed to finance the car through my local credit union. When I arrived in Cleveland, I found that the car was exactly as she had described it, down to the smallest detail. She even went the extra mile by having the car detailed to remove a couple of stains on the seats and quickly ordered a missing headrest to be shipped to my home. I expected my first car purchase to be lengthy and complicated, but thanks to Tyler's great communication and organizational skills, it was a pleasure. All the work had been done by the time I arrived at the dealership, so she just introduced me to my new car and gave me hot chocolate and cookies while she wrapped things up with the finance dept., then I signed the paperwork and drove away. All major transactions should be this stress-free. Tyler provided a level of customer service that is refreshing and rare these days - we'll definitely do business again, and I will recommend her highly to anyone in the market for a new or used car. More

Good dealership. I have bought at least 3 cars from them but have only had one bad experience so far. I would recommend them to anyone. but have only had one bad experience so far. I would recommend them to anyone. More

Treva was very helpful and accommodating--even helped drive my wife back to work. I appreciated that no one at Motorcars was pushy or tried for the "hard sell". I would definitely return. drive my wife back to work. I appreciated that no one at Motorcars was pushy or tried for the "hard sell". I would definitely return. More

I appreciate that Andrew was not pushy. He worked with the used car manager to make the purchase possible for us. Additionally, I appreciate Andrew's knowledge of the product he is selling. His vehicle the used car manager to make the purchase possible for us. Additionally, I appreciate Andrew's knowledge of the product he is selling. His vehicle operation "overview" is most helpful. We will continue to purchase our vehicles from Andrew. More

Everyone in the dealership was friendly & helpful, specifically Sheldon. He was very patient, understanding & willing to work with me to find what I was looking for. He was very attentive & was on top specifically Sheldon. He was very patient, understanding & willing to work with me to find what I was looking for. He was very attentive & was on top of everything. It was a fun, pleasant & refreshing experience working with Sheldon, along with the rest of the team. The price was also right, & now I am driving a vehicle that I love & I am very satisfied. More

I gave a excellent rating for customer service overall because as a young female only 21 I felt a little discouraged to even try to buy a car. I did not ever think I was going to get approved for a lease because as a young female only 21 I felt a little discouraged to even try to buy a car. I did not ever think I was going to get approved for a lease but sonja worked with me to make me feel better and did all she could and it worked. I appreciate the fact that she worked so hard for me to get a car and also derek kept checking up on me to do all he could to make my experience even better by helping with ideas. I gave a excellent review because I work in customer service myself and I know that the little things count as well. Sonja made me feel comfortable before I even met her. I had to call and reschedule my appointment and I was afraid to but there was no problem and she stayed pleasant even over the phone. Overall I like that everyone who works there made me feel comfortable by recognizing I was there smiling and speaking even though they was not the ones assisting me. More