Toyota Cleveland Heights

I was looking to buy my first car and, after deciding on a Corolla, gave Motorcars a call to see what they could offer. I was contacted by Paul Tapie that same day and thus ensued a weeks long dialogue abou a Corolla, gave Motorcars a call to see what they could offer. I was contacted by Paul Tapie that same day and thus ensued a weeks long dialogue about everything from features to price to accommodating my busy work schedule. Paul provided me with many different options packages and went the extra mile with getting me a competitive price. When we settled on a day for pick-up, Paul organized everything so that the car would be on the lot and all of the paperwork would be streamlined. After coming into town, Paul even picked me up from the airport to bring me to the dealership! Now that's full service salesmanship! Paul and the staff at Motorcars really know how to make the buying experience friendly and hassle-free. They really understand the needs of medical professionals like myself and provide top-quality customer service! More

Mr. Hanley was extremely professional and helpful. I don't really know much about cars and rather than take advantage of this fact, he patiently explained to me the differences in engine types and the b don't really know much about cars and rather than take advantage of this fact, he patiently explained to me the differences in engine types and the benefits of getting a car that was good with gas mileage. He bent over backwards to accommodate every question I had for him, regarding car interior color and material. I do not usually have good experiences with car salesmen but because Mr. Hanley was so exceptionally kind (and has a very nice smile!) I was able to enjoy this particular car shopping experience. More

Tyler greeted me at the door and wasn't pushy at all. By chance the exact car I was looking for was right there that day. I put a deposit down and picked it up 4 days later. Tyler was very polite and profes chance the exact car I was looking for was right there that day. I put a deposit down and picked it up 4 days later. Tyler was very polite and professional and concerned with my experience there. This was my 2nd car purchase from Motorcars. I recommend them. More

I recently purchased a new vehicle from Motorcars Toyota of Cleveland Heights with the help of Ken Mack. This was the best experience I have ever had with regards to purchasing a new car. Ken had a great pe of Cleveland Heights with the help of Ken Mack. This was the best experience I have ever had with regards to purchasing a new car. Ken had a great personality – he was friendly, considerate, patient, and professional. He understood my budget and what I was looking for in a vehicle. I felt that his suggestions and opinions were always in my best interest. He made me feel comfortable throughout the entire process. I would highly recommend Motorcars Toyota of Cleveland Heights. Thank you for all your help!!! More

This is our 2nd car in the past 6 months from Derek Roberts. He is goes above and beyond from what one would expect from a car salesman. He is very professional, takes time to explain and makes the con Roberts. He is goes above and beyond from what one would expect from a car salesman. He is very professional, takes time to explain and makes the consumer feel at ease as we all know buying a car can be a very stressful experience. Derek made our experience pleasurable and stress free. More

Michael Motley was very friendly and made a usually stressful experience a pleasant one. He did a particularly good job when he sent me home with an overnight drive test of a more upscale model of the stressful experience a pleasant one. He did a particularly good job when he sent me home with an overnight drive test of a more upscale model of the car I was initially looking at, which made me a buyer the very next day, for that same car! Thank you again. More

MR. MICHAEL J. MOTLEY really made our purchase: a Honda MR. MICHAEL J. MOTLEY really made our purchase: a Honda CRV-EX-L on April 5 2012 a very pleasant experience. From the greeting & hand shake I MR. MICHAEL J. MOTLEY really made our purchase: a Honda CRV-EX-L on April 5 2012 a very pleasant experience. From the greeting & hand shake I felt confident we would drive away with the vehicle of OUR choice. Mr. Motley was, first of all, was very neat in appearance, friendly, direct and very informative. I was especially pleased with the " NO HARD SELL " approach he presented to us. He created a relaxed " no nonsense " enjoyable atmosphere which made our car buying experiece hassle free and pleasurable. Needless to say we are thrilled, satisfied and very happy with are purchase, it's just right for us and our dog Cagney, what else can I say but: THANK-YOU MICHAEL, YOU where responsible for us not having to look any further and YOUR honest salesmanship was the catalyst that helped us be confident in our choice and close the deal. I will definitely recommend your Services to my family and friends at Motorcars Cleveland Hts. of Ohio without question. MICHAEL J. MOTLEY you are an asset to MotorCars, Cleveland Hts. Our Sincere Thanks again :) Velma and James Proctor More

Ray Richards was fantastic to interact with during my purchase of a pre-owned Toyota Highlander. Residing in Columbus, OH, but interested in a vechicle in Cleveland Heights, I peppered Ray with countless purchase of a pre-owned Toyota Highlander. Residing in Columbus, OH, but interested in a vechicle in Cleveland Heights, I peppered Ray with countless emails and phone calls over a several week period before making the 2.5 hour drive to see the Highlander in person. He was never anything but honest and helpful during the entire process and I couldn't be more appreciative. As for the entire Motorcars team - from Ray to finance to contracts - all were fantastic. Once the paperwork was started I was out the door with keys in my hand in less than hour. Thanks, again, for making the car buying experience enjoyable. More

Buying my new Prius turned out to be an excellent experience at Motorcars Toyota. Ken Mack was the salesperson and handled everything in a very professional manner. This included returning all phone experience at Motorcars Toyota. Ken Mack was the salesperson and handled everything in a very professional manner. This included returning all phone calls promptly, taking me for test drives and handling everything in a friendly manner. His courtesy and knowledge of the car was a big factor in the decision making process. I highly recommend this dealership and Ken Mack. More

Earl was really friendly and didn't push me to buy a car or any particular car. He didn't try to get me to lease and he was conscientious of my price range. Jeremy was not my sales person, but he went abov or any particular car. He didn't try to get me to lease and he was conscientious of my price range. Jeremy was not my sales person, but he went above and beyond by giving me a good 1+ hr driving lesson in my new car (I bought a manual, which I had only ever driven twice before.) Thanks guys! More