Toyota Cleveland Heights

Working with Jenny Brockway was a wonderful experience. She took the stress out of buying a car. She was very, very helpful in all aspects of purchasing a car. I will definitely recommend Jenny to other She took the stress out of buying a car. She was very, very helpful in all aspects of purchasing a car. I will definitely recommend Jenny to other people i know who are car shopping. More

This dealership and salesperson are all five stars. They met my needs and help me exceed my expectations!! Earl Hanley is the Best!! Thank you to all!! met my needs and help me exceed my expectations!! Earl Hanley is the Best!! Thank you to all!! More

Earl was very friendly and helpful. He was also professional and was able to reassure my husband that a prior bad experience with the Service Center would not likely occur again, and that he would professional and was able to reassure my husband that a prior bad experience with the Service Center would not likely occur again, and that he would assist us after the purchase with any concerns we may have. Earl also worked to make sure that I got the car I wanted within my budget. More

i began with a different sales person (Joe B.) who gave me several pieces of incorrect information, including telling me that I could not use my loyalty certificate on the 2013 cars, and that if I extended me several pieces of incorrect information, including telling me that I could not use my loyalty certificate on the 2013 cars, and that if I extended my lease, the payment would not change. Both of those pieces of information were incorrect. In addition, he gave me a monthly payment for a car which I found out, had I accepted it, would not have accurately reflected my payment. My father purchased a car from Motorcars a few months ago, so I decided to give it another try with the sales person that he used (Mr. Brooks). I received accurate answers to all of my questions, and for the questions that he did not have the answer to, he went and asked instead of just telling me what I wanted to hear. He also, based on what I wanted, he suggested a model of the Rav4 that I wasn't aware of (because Joe never even mentioned it to me) that suited my needs and that was more in line with the price that I wanted to pay. I appreciated his help and purchased the car the same day. Based on my experience with Mr. Brooks, I gave the rating that I gave. Had I decided to rate based on my experience with Joe B, the score would have been much lower. More

Mr. Hanley was very helpful. I am pleased with my new Prius. The next time I need to buy a new car, I plan to return and ask for the same salesperson. Prius. The next time I need to buy a new car, I plan to return and ask for the same salesperson. More

I was in the market to purchase a small, reliable sedan, and was uncertain about which brand or model to purchase. I did some research at Edmunds, and then started contacting different dealers. Jenny Broc and was uncertain about which brand or model to purchase. I did some research at Edmunds, and then started contacting different dealers. Jenny Brockway was one of the first sales people that I encountered. She was not only more knowledgeable about Toyota's cars, than any of the other sales people that I met at other dealerships, she was the most friendly, straightforward and helpful. I felt that she was honest, allowing me to trust her recommendations regarding which car was right for me, as well as what method of purchase made the most sense. I purchased a Toyota from Jenny, one day into my search for a car. I would highly recommend Motorcars Toyota, and in particular, Jenny Brockway. More

I want to commend two people that work at your Toyota Dealership for going above and beyond regular service. They went the extra mile to ensure my wife and I were happy with our purchases. We ended up pu Dealership for going above and beyond regular service. They went the extra mile to ensure my wife and I were happy with our purchases. We ended up purchasing a new Corolla & a new Camry. Issa was outstanding in helping my wife decided on the right car for her and Matt Cohler was extremely helpful with the financing. Both of these employees should be commended for customer service above and beyond the call of duty. We will certainly return to your dealership when it’s time to purchase another car. Thanks again for great service. More

Ken Mack was awesome and very attentive to me. I would recommend his services to everyone. He made me feel like I wasn't taken advantage of. I am so thankful and proud of my purchase. Good job Ken Mack !! recommend his services to everyone. He made me feel like I wasn't taken advantage of. I am so thankful and proud of my purchase. Good job Ken Mack !!! More

Working with Mr. Brooks was easy and comortable. I was in and out and very satisfied with my new car deal. If possible I would always like to work with Donald everytime I get a new car, he was great!!!!! :-) and out and very satisfied with my new car deal. If possible I would always like to work with Donald everytime I get a new car, he was great!!!!! :-) More

I was at the end term on my lease for a Prius and was looking to continue with a 2013 Prius, although finantially it looked to be arduous...Jenny, along with her Sales Manager, made it happen with a deal looking to continue with a 2013 Prius, although finantially it looked to be arduous...Jenny, along with her Sales Manager, made it happen with a deal that was workable and done with an ease I hadn't thought possible. Myself and my fam,ily are very pleased - More