Toyota Cleveland Heights

Buying a car Excellent experience. Al greeted me at the door and right away helped me to get exactly what I wanted. He was very courteous and efficient. Excellent experience. Al greeted me at the door and right away helped me to get exactly what I wanted. He was very courteous and efficient. More

I worked with Earl, the sales manager --- EXCELLENT! Sales manager, Earl was excellent to work with.!! I would recommend him and the dealership to friends, co-workers and family members. Good comfortable Sales manager, Earl was excellent to work with.!! I would recommend him and the dealership to friends, co-workers and family members. Good comfortable experience. More

New Lease I worked with Earl, the sales manager. He made a very stressful experience comfortable for me. You could tell he enjoys his job by the way he treats I worked with Earl, the sales manager. He made a very stressful experience comfortable for me. You could tell he enjoys his job by the way he treats his customers and also making them feel at ease. He explained all the details about the car. Everyone that I came in contact with was very friendly. More

Bought a new rav4 hybrid Overall, I was pleased with my salesman, Jim Donnelly. He helped my locate the vehicle I wanted. I used the TrueCar app. Jim was friendly and was able Overall, I was pleased with my salesman, Jim Donnelly. He helped my locate the vehicle I wanted. I used the TrueCar app. Jim was friendly and was able to communicate well with email. I was disappointed with Motorcars offer for my trade. They offered 500$ for my vehicle and said the Kelley blue book value was 450$. Kelley Blue was three times what Motorcars said it was. With this unfair offer I decided to keep my vehicle. Also they charged 200 dollars for Nitrogen inflation of the tires. I did not request nor want this feature. Regular air is already 70% Nitrogen. In addition, they applied a Motorcars advertisement sticker to the rear bumper of my vehicle. The adhesive of the sticker is not easily removed after pealing off the sticker. I interacted with several dealerships and chose Motorcars because they were the only dealership who had the XSE with the features I wanted. I would recommend the dealership to someone in the market for a new car if they weren’t looking to trade in, and I’d also tell them ahead of time to save themselves the 200 for the Nitrogen tire fee. More

New camry sales Ver little instruction on use. No interest in maki ng dure I understood how to use new electronics. No patience. Couldn’t make service Appointment fo Ver little instruction on use. No interest in maki ng dure I understood how to use new electronics. No patience. Couldn’t make service Appointment for scotchguard package included. Called 6 times. More

New car experience Sayed was a great salesperson to work with. He was polite, professional, and listened to what we wanted to get us exactly what we were looking for wi Sayed was a great salesperson to work with. He was polite, professional, and listened to what we wanted to get us exactly what we were looking for within our budget. This is our third new car from Motorcars Toyota. More

Excellent Service! Excellent customer service! Audrey & the team were very honest & easy to work with! Would definitely recommend them if you are looking to purchase a Excellent customer service! Audrey & the team were very honest & easy to work with! Would definitely recommend them if you are looking to purchase a new Toyota. I love my 2019 Rav4 Hybrid! More

2019 toyota rav4 xse hybrid J-Rell was excellent from day one on 4-10-19 to 4-29-19 the day I got my 2019 toyota rav4 xse hybrid J-Rell was excellent from day one on 4-10-19 to 4-29-19 the day I got my 2019 toyota rav4 xse hybrid More

Outstanding! I had a wonderful experience at Motorcars Toyota! Mario, Derek, and the entire staff were friendly, courteous, and professional! I love my Toyota 4Run I had a wonderful experience at Motorcars Toyota! Mario, Derek, and the entire staff were friendly, courteous, and professional! I love my Toyota 4Runner Night Shade Edition!!! More

"Great Experience" This is my second lease through Motorcars, and what an easy experience I had. My sales associate Stephanie Kariotakis contacted me and set up an appo This is my second lease through Motorcars, and what an easy experience I had. My sales associate Stephanie Kariotakis contacted me and set up an appointment to turn in my lease. The process was so much easier then I thought it would be. Stephanie knew what I was looking for and wasted no time finding me the perfect Highlander (Which I am So happy With). The finance department had all of my paperwork ready to go and the best part is they had an Allstate insurance rep onsite to help with the transition of my new car. Motorcars is the place to buy a new or used car. Give them a try I guarantee you wont be disappointed. More