Toyota Cleveland Heights

I was in to drive a vehicle a few days ago. Chris was very friendly and has a quick answer to every questions we asked. If he didn't know, he asked and gave us great information. We are still in the proc very friendly and has a quick answer to every questions we asked. If he didn't know, he asked and gave us great information. We are still in the process of deciding on a vehicle, but it will definitely be from Motorcars and Mr. Phillips. More

I walked into the Motorcars dealership uncertain of what I wanted. I was greeted by Robert immediately. The best part of my visit was that he took the time to listen to what I was looking for in a vehicle a I wanted. I was greeted by Robert immediately. The best part of my visit was that he took the time to listen to what I was looking for in a vehicle and why. I explained that I wasn't making a purchase that day but was trying to decide what I could afford and when would be the best for me to purchase. I didn't want "buyer's remorse" or to be overextended. He never made me feel pressured and he gave me information I needed to help me in my decision making. When it comes time to make my purchase, I definitely will come back to Motorcars and request Robert. More

We have bought several cars from Motorcars Honda. Joe Bencivenni has been our salesman each time. Joe is one of the reasons we keep returning to Motorcars. He's friendly and a good salesman. He has alway Bencivenni has been our salesman each time. Joe is one of the reasons we keep returning to Motorcars. He's friendly and a good salesman. He has always done his best to get us a good deal. Tell him what you want or what you are looking for, and Joe will get it. Recently, we purchased a van from Motorcars. Joe has kept up, asking how we enjoy it. We also told him he could never quit Motorcars because we will only buy from him. He's a great person who works for a great business. More

I had lost a little bit of faith in motorcars in the last few visits. Joe completely restored all faith. There was no pressure he met my needs and was completely flexible to meet me on my terms. few visits. Joe completely restored all faith. There was no pressure he met my needs and was completely flexible to meet me on my terms. More

We have now bought many cars from Motorcars, Joe B. has been our salesperson for most of them. We are very happy with him as our salesperson. He knows what we want and offers us the correct options accor been our salesperson for most of them. We are very happy with him as our salesperson. He knows what we want and offers us the correct options accordingly. He is knowledgeable about the cars and very friendly and conversational in his approach. He also does not waste my time with alternatives that he knows I'm not interested in. This is key. We would absolutely recommend both Motorcars and Joe B. to our friend and family. Regards, Steve Duffett More

it was a very good experience. joe was very professional and very knowledgeable. we will come back. we were happy with our experience. joe is always available if we have questions. jeff ragazzo and very knowledgeable. we will come back. we were happy with our experience. joe is always available if we have questions. jeff ragazzo More

I have been a MotorCars Toyota customer for the last 15+ years and have been very happy. I recently traded my leased vehicle in for a new Camry and received great assistance from Joe Bencivenni. He was help years and have been very happy. I recently traded my leased vehicle in for a new Camry and received great assistance from Joe Bencivenni. He was helpful, patient, listened to my concerns - a true professional. I'd recommend both Joe and the dealership. More

As soon as I walked in I saw Mr. Bencivenni's smiling face. I told him exactly what I was looking for and he found it for me in less than two weeks. The truck is perfect. I am so happy with the conditio face. I told him exactly what I was looking for and he found it for me in less than two weeks. The truck is perfect. I am so happy with the condition, year and price. Joe was very professional looking, yet down to earth. I knew he was a person I could trust right away. He knew my budget and didn't try to talk me in to something I couldn't afford. I would recommend Motorcars to all my friends and family and I have. Joe's number is in my phone, so whenever someone talks about looking for a new vehicle, I give them his number at Motorcars. Thank You for a great vehicle and an awesome buying experience. It is much more appreciated than you know. Sincerely, Terri Ann Ulizzi 4-17-13 More

Joe went the extra step to sell me the Rav4 I wanted. The used car sales manager offered me 50% of the value of my trade in, which I refused and left the dealership. Joe stuck with it and called me up and as used car sales manager offered me 50% of the value of my trade in, which I refused and left the dealership. Joe stuck with it and called me up and asked me to come back to the dealership and had another Sales Manager look at my trade and brought the offer closer to the true value of my Kelly Blue Book value. I accepted the offer and bought a great 2011 Rav4. More

I recently took my 2007 RAV4 to a local Toyota dealer for its "gazillion mile" servicing. They told me I needed a new battery ( it was only 2 years old). I brought the RAV4 to Motorcars Toyota - who indica its "gazillion mile" servicing. They told me I needed a new battery ( it was only 2 years old). I brought the RAV4 to Motorcars Toyota - who indicated the battery only needed terminals cleaned, and also found a broken water pump, filthy cabin filter, missing filter door. They repaired the problems, and returned the car to me in record time. It drives like a new car! I was treated like a member of the family - and my car was serviced to be safe and reliable on the road. More