Toyota Cleveland Heights

I just purchased my fifth new car from Motorcars Toyota in Cleveland Heights. Matt has a great, dedicated team of sales and service associates. I get all of my cars serviced by Steve's hard working servi in Cleveland Heights. Matt has a great, dedicated team of sales and service associates. I get all of my cars serviced by Steve's hard working service team and have countless positive service experiences. I have brought all of my family's business to Motorcars over the last 14 years based on the consistent, quality service experience. I appreciate having a great Toyota dealer option on the east side of Cleveland. Keep up the good work. More

From the moment I entered this dealership I was made to feel that they appreciated my stopping by, answered every question, showed me the car I was interested in, took me for a test drive and truly wanted feel that they appreciated my stopping by, answered every question, showed me the car I was interested in, took me for a test drive and truly wanted my business. Robert was professional, informative and made the deal happen. I walked away that afternoon with a new lease and have not stopped talking about my experience there When my car was ready, Robert had my favorite song playing and the car was behind a curtain and the keys were given to me as the curtain opened. It was a memorable experience and I would highly recommend Toyota Motor Cars and Robert Smitherman. They were competitive, professional and made me feel that they valued my business. Job well done. More

This is my 4th lease from Motorcars. The service is great, the people are great, and the cars are fantastic. Everyone is helpful and friendly and this is a great place to shop for a new vehicle. great, the people are great, and the cars are fantastic. Everyone is helpful and friendly and this is a great place to shop for a new vehicle. More

Robert provided excellent service. I had a great experience. Robert answered all my questions. He put me in a great car. He provided superb service. I would highly recommend him and the dealership. experience. Robert answered all my questions. He put me in a great car. He provided superb service. I would highly recommend him and the dealership. More

Tom was super attentive to my needs, questions, and prep of the car. He was very knowledgeable about the car and comparing it to my previous Prius. He advocated for accepting a lower price that matched a di of the car. He was very knowledgeable about the car and comparing it to my previous Prius. He advocated for accepting a lower price that matched a discounted one I had been offered at another dealership, saving saved me about $2K. He was very personable and friendly, it was a great experience. More

Joe B was awesome!!! Buying a car is like root canal work, but of all the car buying experiences I've ever had, NOTHING compares to the feeling of satisfaction I had after buying my car from Joe. His p work, but of all the car buying experiences I've ever had, NOTHING compares to the feeling of satisfaction I had after buying my car from Joe. His proffesionalism, and genuine caring for the car I bought was undescribable. Thanks Joe! More

Thomas called me to say that Toyota had a good deal on a Sienna Van and that I should come in and see what they had to offer. I did so the following week. Thomas assured me he could locate the van that I wa Sienna Van and that I should come in and see what they had to offer. I did so the following week. Thomas assured me he could locate the van that I wanted, with the terms advertized on the Net, even going to Columbus and driving it back to Cleveland for me! The whole process took a few extra days but was well worth the wait. My wife and I love the vehicle, and look forward to several years of comfortable travel in our Sienna van. By the way, this is our 8th Toyota vehicle leased or purchased from Motorcars! We continue to have our other cars serviced at Motorcars as well. Thank you! More

Joe Bencivenni was wonderful, I would highly recommend him. He was extremely professional, knowledgeable and expedient, making the whole experience a pleasure. Thank you Joe! him. He was extremely professional, knowledgeable and expedient, making the whole experience a pleasure. Thank you Joe! More

My sole reason for writing this review is the amazing service I received from Miss Faye Lockett. I have been with Toyota for many years and this may have been the best service I received during my time w service I received from Miss Faye Lockett. I have been with Toyota for many years and this may have been the best service I received during my time with this company. Miss Lockett was very friendly, equally helpful, and more than professional as she handled my service promptly and accurately. I was very pleased. More

I appreciated the great customer service. Donald was very friendly and patient, he answered all my questions and gave me all the information I needed to know. Donald helped me find exactly what I was looking friendly and patient, he answered all my questions and gave me all the information I needed to know. Donald helped me find exactly what I was looking for. More