
Toyota Cleveland Heights
Cleveland Heights, OH
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Ryan Barksdale worked patiently with me to get me into the car I wanted at the right price. Everyone involved over the entire process was very friendly and professional. I was also blown away by the added the car I wanted at the right price. Everyone involved over the entire process was very friendly and professional. I was also blown away by the added value that Motorcars was able to offer that other dealerships don't. More
We give these high ratings because it was an overall great experience! Antonio Morson did an outstanding job in making buying a car a good experience! He was really comfortable to work with and he made great experience! Antonio Morson did an outstanding job in making buying a car a good experience! He was really comfortable to work with and he made us feel good about our purchase! That is all you can ask of a salesman! More
The best experience I ever had within a car dealership. I came with apprehensions but was comfortable from start to finish, thank you so much! came with apprehensions but was comfortable from start to finish, thank you so much! More
He was excellent!!!!Very friendly and patient. He was informative and knowledgeable. I feel like he definitely helped me make the best decision for my new car! informative and knowledgeable. I feel like he definitely helped me make the best decision for my new car! More
Stopped in for a Test Drive on a Toyota Camry. Excellent service and dealership to deal with! Although I didn't buy, I will definitely be buying from Motorcars! service and dealership to deal with! Although I didn't buy, I will definitely be buying from Motorcars! More
Mr. Earl Hanley was very helpful and friendly to me and my grandkids. He answered all my questions and made us feel like we had all the time in the world. I will definitely tell my family and co-workers my grandkids. He answered all my questions and made us feel like we had all the time in the world. I will definitely tell my family and co-workers about this dealership and tell them to ask for Mr. Hanley. More
When I was contemplating the purchase of a Camry from Motorcars Toyota in Cleveland Hts., I noted that the all the staff was friendly and helpful. I also saw banners in many locations, particularly the Motorcars Toyota in Cleveland Hts., I noted that the all the staff was friendly and helpful. I also saw banners in many locations, particularly the showroom, proudly announcing the dealerships attention to quality and very acute attention to inspection and repairs made to used cars before they were sold. My salesman presented me with a Camry that looked very nice and seemed to be what I wanted. He showed me a printout of all the repairs that Toyota Motorcars had done to the vehicle prior to putting it on the market. I purchased the car. Well, after driving the car 892 miles, the "check engine" light lit up. I took the car to my mechanic and the rear VSV valve on canister needed to be replaced. This cost me $ 246.00. Then, with less than 1,000 more miles on the car, I was driving in a heavy rain and the windshield wipers suddenly ceased to work. This repair required a new wiper transmission and cost $ 368.00. Upon picking up the car, I noticed on the invoice under recommendations: "Front Struts Bad, Steering Returns Leak,". I find it hard to comprehend that having driven the car less than 2,000 miles, Motorcars Toyota was unable to note this problem when they were preparing it to be resold. More
The service provided was excellent - from the time we went in for our first visit until we purchased the car. The salesperson, Robert, was extremely helpful and went out of his way to ensure we were sati went in for our first visit until we purchased the car. The salesperson, Robert, was extremely helpful and went out of his way to ensure we were satisfied. The staff is very professional and knowledgeable, and go above and beyond to make sure every need is met. I will recommend both Robert and the dealership to family and friends. More
Ken Mack was the most helpful & friendliest salesperson I have ever encountered. Ken's customer service was great from the point of sale & even after following up with me about my vehicle & if salesperson I have ever encountered. Ken's customer service was great from the point of sale & even after following up with me about my vehicle & if there was anything more he could do. I am very pleased! Melissa G More
Robert Smitherman was an excellent salesman. He was very helpful in identifying the correct vehicle make and the specific vehicle with the options we wanted (which required ordering the vehicle from another helpful in identifying the correct vehicle make and the specific vehicle with the options we wanted (which required ordering the vehicle from another dealer). He was very available during the sales process. I highly recommend him. More