Toyota Cleveland Heights

Efficient, organized, and straight forward. Robert found Efficient, organized, and straight forward. Robert found the Rav 4 that I wanted and had it ready for me. I was also able to trade in my old car. I g Efficient, organized, and straight forward. Robert found the Rav 4 that I wanted and had it ready for me. I was also able to trade in my old car. I got a reliable vehicle for the snow for a great deal! More

I got really great service from Ken Mack. The whole process was smooth, and they got me into an awesome RAV 4. What impressed me even more was that Ken made arrangements to have my old car driven 23 m process was smooth, and they got me into an awesome RAV 4. What impressed me even more was that Ken made arrangements to have my old car driven 23 miles back to my house the next day because I kept my old car. Great job Ken!!!!!! More

We had an excellent experience at Motorcars Toyota, particularly because of our salesman, Antonio Morson. My husband and I found him to be extremely professional, friendly and competent. He was very particularly because of our salesman, Antonio Morson. My husband and I found him to be extremely professional, friendly and competent. He was very easy to work with, and nothing about him was "high pressure salesman", but rather, we were very at ease during the entire process of test driving and ultimately purchasing our vehicle. If you are looking for a stress-free car shopping experience and find yourself at Motorcars Toyota, be sure to ask for Antonio! He really took great care of us and was a most easy fellow to work with. D. Bonnett More

The overall experience was a very positive one. The salesman that sold me my vehicle was professional and exceptional. I would definitely refer this dealership to friends. salesman that sold me my vehicle was professional and exceptional. I would definitely refer this dealership to friends. More

Our experience at Motorcars Toyota could not have better. We drove over 45 minutes from home and passed a few other Toyota dealerships because we had such a positive experience on a previous visit to this de We drove over 45 minutes from home and passed a few other Toyota dealerships because we had such a positive experience on a previous visit to this dealership. The salesman we worked with was courteous, friendly, knowledgeable and honest. We will recommend to all of our friends and family to go see Robert at Motorcars Toyota. More

Ron Stelmarski was very courteous, helpful and affable in the parts dept. on Saturday afternoon. He worked with 2 customers at once quit successfully and solved our problems. the parts dept. on Saturday afternoon. He worked with 2 customers at once quit successfully and solved our problems. More

Bill Toth and the whole Motorcars Toyota team are extremely helpful and make the car buying process a pleasure! Would highly recommend to others who are in the market, and will be a return customer! extremely helpful and make the car buying process a pleasure! Would highly recommend to others who are in the market, and will be a return customer! More

My experience with Thomas and Toyota has been great! The reason I came back after my first lease was because of my experience with Thomas. My first time around leasing a car was kind of scary because I did reason I came back after my first lease was because of my experience with Thomas. My first time around leasing a car was kind of scary because I didn't know what to expect but he made sure that wasn't the case. He made sure to explain the process and my options. It didn't end there as anytime I made a call or sent an email, he would make sure I was taken care of. Thanks bud for making me feel important! It's for this reason that I returned for another lease. More

Made appointment and I came in for a replacement of the right front turn-signal bulb. Was not given an estimate, and told that she would tell me when she found out. After about 30 minutes (which I was ha right front turn-signal bulb. Was not given an estimate, and told that she would tell me when she found out. After about 30 minutes (which I was happy about), she calls me out of the lobby area for someone else's work... I returned to the waiting area. Next, time she comes to get me (1 hour elapsed time - not so bad), the work is done and my bill is for $97.19 !!!! To replace a light bulb. No one should expect that price for a bulb replacement, and at the very least she should have found out the price (since I asked) and told me prior to completing the job. Follow-up: Service manager contacted me, and assured me this was not handled satisfactorily. Procedures were not followed. I've been using this dealer for 15 years, and will continue doing so. This is a good dealership, More

I was not really interested in buying a car anytime soon, but after I talked with Mr. Hanley, I am seriously considering a possible trade in for a new Camry. Mr. Hanley was extremely polite and seemed very but after I talked with Mr. Hanley, I am seriously considering a possible trade in for a new Camry. Mr. Hanley was extremely polite and seemed very knowledgeable about how I would save money on mileage with a new Camry instead of the car I have owned for 10 years. I basically only drive to and from work, about 25 miles each day but I will be retiring soon. Mr. Hanley convinced me to consider letting go my gas guzzler and getting something more stylish and economical. I like that he pointed out that a Camry would give me lots of room for my grands and not be too fancy for them to mess up. I would definitely refer this dealership to my colleagues and family. More