Toyota Cleveland Heights

Fast easy simple process! Very nice and knowledgeable, Donald answered all of my questions he even took the initiative to set my oil change for me 6 months out! I would definitely recommend friends and fa Donald answered all of my questions he even took the initiative to set my oil change for me 6 months out! I would definitely recommend friends and family! More

My family has bought 3 cars from Mr. Brooks over the past 6 months! Great salesman great personality he really cares for the customer and I will always buy my cars from him. 6 months! Great salesman great personality he really cares for the customer and I will always buy my cars from him. More

I was looking to purchase a Camry Hybrid. I submitted a request for a quote over the internet using TrueCar pricing (no haggle) for a 2014.5 XLE model. Bill contacted me the same day and I scheduled an ap request for a quote over the internet using TrueCar pricing (no haggle) for a 2014.5 XLE model. Bill contacted me the same day and I scheduled an appointment for me to come in and drive the car. I really liked the car, but after driving it Bill informed me that if I could get another $1,000 incentives from Toyota if I purchased a 2014 instead of a 2014.5, and that they were basically the same car. I drove the 2014 and decided to purchase it. We agreed on everything but I did not sign the paperwork at the time because the car was on a sales hold due to the seat heater issue Toyota was having with all its models. The repair parts were scheduled to come in later in the month so I was going to wait and do all the paperwork when the car was ready for delivery. However, the following week Toyota announced an additional $500 incentive for Presdients Day Weekend. Bill immediately called me and told me that if I was able to come in that weekend and sign the paperwork at that time, I was entitled to the additional $500. I made the trip and signed the paperwork. The repairs to the seat heaters were made earlier than expected and I just picked up the car yesterday. Bill did a thorough job of going over all of the features of the car with me prior to me driving it off the lot. I generally do not look forward to buying a new car because the process is such a hassle. However, this was the best experience I have ever had in purchasing a car. I would recommend Bill to anyone who is looking for a Toyota. In addition to the no haggle sales price (which was several hundred dollars lower than Edmunds True Market Value price) he also saved me an additional $1,500. More

Mr. Smitherman went above and beyond with assisting us with the lease of our 5th car from this dealership. He did an exemplary job locating the style and color of the car we were interested in leasing. He with the lease of our 5th car from this dealership. He did an exemplary job locating the style and color of the car we were interested in leasing. He made everything work out very smoothly even with the car coming from Motorcars Honda. Great job Mr. Smitherman!!!!!!! More

My wife and I came in on a very cold Monday in February. We had found a previously owned 2011 Corolla on the Motorcars web site. We had reviewed all the data available about the vehicle and planned to buy We had found a previously owned 2011 Corolla on the Motorcars web site. We had reviewed all the data available about the vehicle and planned to buy it after a test drive and discussion about the price. Mr. Barksdale and his manager were both friendly and very professional in their dealings with us. The whole process took less than 90 minutes and we drove the car home. This is the second vehicle we have purchased at Motorcars and probably not the last. More

I got my 1st scion TC from Motorcars Toyota 3 years ago as a lease in 2011. Being that this was my first lease I wasn't sure what to expect turning it in when I was done. When I walked in I was greater by as a lease in 2011. Being that this was my first lease I wasn't sure what to expect turning it in when I was done. When I walked in I was greater by Robert and within minutes of explaining my situation he had my mind at ease with whole thing. I really liked my 2011 so he showed me the 2014 scion TC with it's updated body style and I was in love all over again but after looking through the sales guide on the car I saw that it came in this really unique shade of blue. I asked him if he could find me a blue streak metallic in a 6 speed and had a factory rear spoiler. He told me he would look into it. I thought he meant later but he did it right then and there! He promptly came back and informed me that there was only 6 cars left in the country and the closet one was 1 was in West Virginia! I didn't think it was gonna happen at that point but he told me that if I wanted it he would get it!! The day I walked in there was Tuesday and by Thursday I was driving off the lot with my car!! Robert made it seem so easy and made me feel so relaxed about the whole lease trade in that I leased it again! Thank you Robert Smitherman you made my day!! More

Mr. Cargill was very thorough. He allowed me to look at several cars before making my decision. He tried to work within my financial means to get me a car. While unfortunately I did not have enough for th several cars before making my decision. He tried to work within my financial means to get me a car. While unfortunately I did not have enough for the down payment, I was so happy with the service that I returned with my son who did purchase a car and I am planning on bringing my daughter next month who is also looking for a car. More

Thomas Cargill was very welcoming and professional. He made me feel comfortable before and after I purchased my new vehicle. Tom was knowledgeable and informative with the equipment on the car and made th made me feel comfortable before and after I purchased my new vehicle. Tom was knowledgeable and informative with the equipment on the car and made the experience stress free and easy. He answered all questions I had about the vehicle and how it compared with several others. This was my first buying experience at a dealership and I'm very happy with the outcome! More

Yes I would recommend friends and family to buy from this dealership. My sales person was wonderful help me and took care of me. Even after I decided to change the car color lol Robert is one of the best sal dealership. My sales person was wonderful help me and took care of me. Even after I decided to change the car color lol Robert is one of the best salesman I ever had. Extreme professional ! Thanks for a positive experience guys! More

I purchased a used 2011 Toyota Avalon a few weeks ago and was very happy with the price I paid as well as the service. Ryan Barksdale provided excellent customer service because he spent time conducting res was very happy with the price I paid as well as the service. Ryan Barksdale provided excellent customer service because he spent time conducting research on available vehicles and financing options. I had a very specific set of requirements and features that I needed in my new car. Ryan was able to find just the right vehicle for me. In addition, I came from out of state to purchase the car and Ryan made sure both the financing and the car was ready when I needed it. Ryan and his team gave me immediate attention when I walked into the building and I was able to drive away on schedule. I would be happy to refer anyone to Ryan and Motorcars. More