Toyota Cleveland Heights

Service Everyone at the Service Center acted like they were expecting me. All service work was explained and communication throughout was top notch. Their shu Everyone at the Service Center acted like they were expecting me. All service work was explained and communication throughout was top notch. Their shuttle bus was waiting to take me to work as promised. I will not think twice about returning or recommending Motorcars. More

A wonderful experience Robert Smitherman was simply outstanding from the beginning to the end. His initial offer surpassed any other offers I received. He was honest, forthr Robert Smitherman was simply outstanding from the beginning to the end. His initial offer surpassed any other offers I received. He was honest, forthright and fair. Moreover, he went above and beyond to procure the car I wanted. I highly recommend the dealership and the salesperson, Robert Smitherman. More

Excellent, thank you! I worked with Tyler in getting a 2012 Honda Civic. I put off buying a car and he left me his contact info, 3 months later I was in there and drove off I worked with Tyler in getting a 2012 Honda Civic. I put off buying a car and he left me his contact info, 3 months later I was in there and drove off in my car in little time. He was very resourceful, friendly, and helpful in finding a car I was comfortable with. I love the car, everyone in sight was friendly, and it's a comfortable environment. I would recommend this sales department to anyone. Thank you so much! More

kind, knowledgeable, great salesperson I came in to motorcars toyota not knowing exacly what I was looking for, stephanie helped me find just the prius I was looking for. She is an asset to I came in to motorcars toyota not knowing exacly what I was looking for, stephanie helped me find just the prius I was looking for. She is an asset to the sales staff. I couldnt ask for a better person to show me around and explain to me, what each car had. She helped me to examin my need for each car and put me into the one that fit best. Thank you stephanie, thank you motercars!!!! More

THAT'S why we go back again and again for our cars! We've bought several cars at Motorcars Toyota... and we come back because of the excellent service - on the floor sales and in the service area - as w We've bought several cars at Motorcars Toyota... and we come back because of the excellent service - on the floor sales and in the service area - as well as the top notch cars. Purchased a RAV there yesterday - and BTW, Robert went hunting and found our car when my req for a specific model wasn't available immediately - Was able to trade in a leased Corolla and my current RAV and the guys got together and worked out a fair deal, ran us through the numbers very clearly, and, as we were working together, extended the courtesy of thanking us for being repeat customers. Loyalty really does matter there. From Sienna's through previous RAVs and Highlanders, over many years, this dealership has consistently provided the kind of experience that makes us look forward to buying our next car there, too. More

One of the best experiences I've had buying a car, THANK YOU Through this experience, I've learned that car buying doesn't have to be painful... WOW! I've purcahsed well over a dozen cars in my time, a wide vari Through this experience, I've learned that car buying doesn't have to be painful... WOW! I've purcahsed well over a dozen cars in my time, a wide variety of new and used vehicles. I tend to do my homework prior to purchasing a vehicle, so this time I figured why not get a quote from the convenience of my home after putting the kids to bed one evening. Robert responded in a timely manner, was respectful (two things many will find are not guaranteed even thought they seem obvious) AND to my surprise, he offered me a very fair price right from the start! At one point when talking to him on the phone I commented on how easy and great this process has been, and he responded with something like 'that's the way it's supposed to work!' That sounds great, but we all know that 'supposed to' and 'actually happening' can be two very different things, so I kept waiting for the catch, but there just wasn't one. Robert was easy to contact, reponded quickly to my questions, and made sure I knew how much he values my business. What more could I ask for? I highly recommend you see Robert at Motorcars Toyota. My guess is you'll be pleased. I sure am! Thank you for a positive experience Robert. More

Smooth Transition! Considering I had not purchased a new vehicle since 2003. Ken Mack, the manager and the financing crew at Motorcars Toyota made it a smooth transition Considering I had not purchased a new vehicle since 2003. Ken Mack, the manager and the financing crew at Motorcars Toyota made it a smooth transition for me to purchased a 2015 Highlander XLE. Ken answered all of my questions (without hesitation). He returned all of my phone calls and messages in a timely fashion. I felt no pressure whatsoever! I'm looking forward to utilizing the Rewards Programs!!!! More

Best experience The best experience I have ever had purchasing a car!!! Stephanie was extremely helpful! I will definitely recomend her to anybody who is in the mar The best experience I have ever had purchasing a car!!! Stephanie was extremely helpful! I will definitely recomend her to anybody who is in the market for a car More

Opinion of Perfomance Kristen Hayden is a helpful, efficient and pleasant representative of Motorcars Toyota. She is the reason we keep coming back. Thank you Kristen. P Kristen Hayden is a helpful, efficient and pleasant representative of Motorcars Toyota. She is the reason we keep coming back. Thank you Kristen. Phil Ranney More

Customer For Life !!! Bill Toth sold me my Honda CR-V a few years ago and it was such an exceptional experience that we contacted him to buy a 2014 Honda Civic for my daugh Bill Toth sold me my Honda CR-V a few years ago and it was such an exceptional experience that we contacted him to buy a 2014 Honda Civic for my daughter this week. Bill is so helpful and knowledgeable about Honda and Toyota vehicles that we value his advice. Once again Bill made this a great experience and my daughter is thrilled with her first new car. We have been buying our Hondas at Motorcars since they were located on Lee Road in Cleveland Heights. Although I have visited other dealerships during the shopping process, I always purchase my cars from Motorcars because they are reliable and have so many benefits. I look forward to my service visits with Georgeann !!! More