Toyota Cleveland Heights

Friendly Staff I called Motorcars Toyota and I spoke with Robert "Smitty" Smitherman. He was very patient, knowledgeable and friendly The information he provided rea I called Motorcars Toyota and I spoke with Robert "Smitty" Smitherman. He was very patient, knowledgeable and friendly The information he provided really interested me in a possible Toyota purchase. I look forward to visiting soon. More

Great Service, Great Buyer Experience I initially called for some information but was treated to great customer service by Robert Smitherman. He did everything to accommodate my request an I initially called for some information but was treated to great customer service by Robert Smitherman. He did everything to accommodate my request and construct a deal that would fit into my budget and needs. Unfortunately, I had some unforeseen circumstances pop up on my end which caused me to postpone my car shopping but it had nothing to do with Mr. Smitherman. In fact when I am ready, I'm calling him first. More

Ask for "Smitty"! The salesman I worked with to lease my Camry was Robert Smitherman, who made the whole experience straightforward and easy. He was able to give me a c The salesman I worked with to lease my Camry was Robert Smitherman, who made the whole experience straightforward and easy. He was able to give me a competitive price and get me out the door quickly. Ill continue to go back to Smitty for his professionalism- class guy! More

What an Experience Robert is the kind of salesman who personalize each client's experience. He made me feel valued as a customer and put himself in my shoes as if the pu Robert is the kind of salesman who personalize each client's experience. He made me feel valued as a customer and put himself in my shoes as if the purchase was for his personal use. He waited patiently for the right vehicle to come into the store and was within my budget. Thanks Mr. Smitherman for a wonderful experience see you at my next purchase. Sam More

awesome Great place to by a new or used car I dealt with Robert Smitherman and he was prompt and courteous thanks Robert predicate your everything you did... Great place to by a new or used car I dealt with Robert Smitherman and he was prompt and courteous thanks Robert predicate your everything you did...! More

Excellent Customer Service My experience at Motorcars Toyota was very pleasant. The sales and finance management was very helpful in the process of assisting me find the right My experience at Motorcars Toyota was very pleasant. The sales and finance management was very helpful in the process of assisting me find the right car that fit my personal needs. More

Straightforward & Easy We made an internet inquiry about a 2014 Prius V Five and Robert called us in record time to invite us into the dealership to discuss our options. T We made an internet inquiry about a 2014 Prius V Five and Robert called us in record time to invite us into the dealership to discuss our options. The pricing was the best supplied by the 3 area Toyota dealerships, so we went in the next day. Robert had already located the exact car that we wanted, so after ironing out the trade-in and some other details, we signed on the dotted line. When we went in to pick up the car, Robert gave us his undivided attention. He helped us to sync our phones with the Entune system and made it very clear that he would gladly be available should we have any future questions. This is our second car from the Motorcars family of dealerships and our second excellent experience. More

My next car I called and spoke with Robert Smitherman. He was knowledgeable and friendly. He answered all my questions and invited me to come in. I think i will! I called and spoke with Robert Smitherman. He was knowledgeable and friendly. He answered all my questions and invited me to come in. I think i will! More

Easy quick transaction I worked with Robert Smitherman on the purchase of my new car and he was very helpful and got back to me quickly. He was very friendly and knowledgea I worked with Robert Smitherman on the purchase of my new car and he was very helpful and got back to me quickly. He was very friendly and knowledgeable. I would recommend working with him. More

Excellent Customer Service Robert Smitherman is an excellent salesman with great customer service skills. He follows up with his customers from time to time to make sure that t Robert Smitherman is an excellent salesman with great customer service skills. He follows up with his customers from time to time to make sure that they are happy. That is what I call great customer services. I look forward to leasing another vehicle with him in the near future. Andrea Harris Toyota Customer More