Toyota Cleveland Heights

warm, hellpful, efficient service Bill Toth was asked to pick up my husband and ,I when I had my Rav4 in for service and I mentioned that while we were waiting I would like to look at Bill Toth was asked to pick up my husband and ,I when I had my Rav4 in for service and I mentioned that while we were waiting I would like to look at the new Toyota line. At that time I had no intentions of purchasing a new car. I explained this to Bill, but he continued to treat us as if we were customers committed to purchase that day. He patiently showed us the Toyota line, and we quickly fell in love with the Camaro. Within a short period of time we were considering buying a new car. Bill was knowledgable about the cars and helped us commit to its purchase. Before I knew it we were driving out in our new Camaro. Love the car and loved the service. Thank you Bill More

Made an unexpected purchase painless When bringing an older car in for service, an inspection revealed major necessary repairs. Robert Smitherman worked with me to find an appropriate car When bringing an older car in for service, an inspection revealed major necessary repairs. Robert Smitherman worked with me to find an appropriate car in my modest price range, was patient and thorough. I left happy with the service and will gladly recommend Motorcars Toyota and Robert in particular. Earl Hanley was also very helpful in establishing what would be a good fit for me and narrowing down choices. More

Best customer service I just wanted to thank Trevor M for his wonderful customer service and care while I was buying my new car. I was very indecisive and asked him a milli I just wanted to thank Trevor M for his wonderful customer service and care while I was buying my new car. I was very indecisive and asked him a million questions, he was very helpful and provided me with tons of information. More

Awesome job! Best car buying experience I have ever had! Trevor M was fabulous! It was a fast and easy transaction. He was knowledgable and he told me everything I Best car buying experience I have ever had! Trevor M was fabulous! It was a fast and easy transaction. He was knowledgable and he told me everything I wanted to know. Thanks again!!! More

Out of the way customer service I got a new cell phone and didn't know how to hook up the blue tooth on my Camry. I stopped into the dealership to see if I could get some assistanc I got a new cell phone and didn't know how to hook up the blue tooth on my Camry. I stopped into the dealership to see if I could get some assistance. A sales manager that I know had a salesman go to my car and take all of 5 minutes to set it up. The salesman was EXTREMELY courteous, and friendly, Although he didn't sell me the car he took his time to make sure I was satisfied. He is the kind of salesperson who I would most likely ask for when I'm ready for another car. More

great experience Trevor M was my sales person and he was awesome. He was knowledgeable of the products and was able to answer all of my questions. He made this process Trevor M was my sales person and he was awesome. He was knowledgeable of the products and was able to answer all of my questions. He made this process easy and enjoyable. Thanks again for all your help! More

Awesome Experience Tyler was my Sales person and he was simply Outstanding this was a smooth transition and the Sales person was very knowledgeable of Toyota products Tyler was my Sales person and he was simply Outstanding this was a smooth transition and the Sales person was very knowledgeable of Toyota products More

great dealership and people I could not be happier that I found this dealership. John in Toyota service was informative and open during the whole process. I had an ABS light on, I could not be happier that I found this dealership. John in Toyota service was informative and open during the whole process. I had an ABS light on, warranty issue, and needed an oil change. All was done quickly and to my satisfaction. The hours they maintain in service make it easy to like this dealership. More

Superb Customer Care I must commend Robert Smitherman for his attention to detail and overall quality of service. He was not pushy or showy, but confident and knowledgeab I must commend Robert Smitherman for his attention to detail and overall quality of service. He was not pushy or showy, but confident and knowledgeable. I have recommended him and this dealership to many and will continue. This was smoothest experience I've ever had in car buying. Thanks a million! More

Best Price and Service! Thanks for the Upgrade! I have always serviced with Motorcars due to the friendly and very helpful advisors. This time my Toyota needed a little more work than the regular sc I have always serviced with Motorcars due to the friendly and very helpful advisors. This time my Toyota needed a little more work than the regular scheduled maintenance. Not to worry thanks to the Upgrade program. I had no plans to purchase a new car yet but upon hearing how much extra work my poor car needed, I upgraded to a 2015 Corolla at the same payment. I was even reimbursed for the service bill. Kelli B. was wonderful in explaining how the Upgrade program works. It was so easy and hassle free. Trevor M gave me a great demonstration of the new car and all of the features. I couldn't believe it when he told me the backup camera is a standard feature! He even scheduled my first service appointment for the new car already. I know never to worry about anything when coming to Motorcars, It's like visiting family. I really appreciate everyone in both the sales and service department. More