Toyota Cleveland Heights

We had a positive sales experience from the beginning, but the excellent customer service we received from Pat after the sale was confirmed and while we waited out the inventory shortage was top notch. Hi but the excellent customer service we received from Pat after the sale was confirmed and while we waited out the inventory shortage was top notch. Highly recommend! More

Pat was great. She was very kind and made sure I was good to go. The C-HR is a fun car to have. She was very kind and made sure I was good to go. The C-HR is a fun car to have. More

Helyne Lloyd was great at helping to get a prompt service app for my safety issues on my new Avalon .. service app for my safety issues on my new Avalon .. More

My elderly aunt took her Corolla in for a no start. Luckily it was just the battery. She was "helped" by a pushy rude service advisor named Faye. After telling her she needs a battery she attempts to u Luckily it was just the battery. She was "helped" by a pushy rude service advisor named Faye. After telling her she needs a battery she attempts to upsell her a throttle cleaning service for $150! Cleaning the throttle on a 2015 Corolla takes approx one minute and on that model should be included with the battery install. It's a shame when pushy advisors take advantage of people they think don't know any better just to pad their own paycheck. More

I have never purchased a new car before. Pat made the process simple and accessible. I feel very confident in my purchase and love my new car! Will definitely return and recommend to others! Pat made the process simple and accessible. I feel very confident in my purchase and love my new car! Will definitely return and recommend to others!! More

Toyota Motor Cars on Mayfield has been wonderful. They do everything that they can to offer the Very Best Service. I truly appreciate their personal kindness and concern. I never had a car Dealershi They do everything that they can to offer the Very Best Service. I truly appreciate their personal kindness and concern. I never had a car Dealership to send Birthday greetings or constant reminders to get my car checked out for maintenance prevention. It is my pleasure to rate an A+ to Dave M., Tony M. and others who work in the office. More

The best dealership I’ve ever worked with. Patricia (Pat) Marcin helped me to get a new vehicle and her commitment to excellent service was amazing! Patricia (Pat) Marcin helped me to get a new vehicle and her commitment to excellent service was amazing! More

First time buying a truck was very easy, I got exactly the truck I wanted for the best price in the area. Patricia was great to work with and made the entire process straightforward and simple. the truck I wanted for the best price in the area. Patricia was great to work with and made the entire process straightforward and simple. More

I had a great experience at the Motorcars Toyota! Sierra was helping me and she was very friendly, efficient and got me in and out in no time. I would definitely recommend Sierra as a service advisor Sierra was helping me and she was very friendly, efficient and got me in and out in no time. I would definitely recommend Sierra as a service advisor and this location as my go to service center. More

Wonderful service center for Toyota automobiles. Will buy another Toyota next time not only because it’s an excellent car but also because their personnel in their service centers are highly traine Will buy another Toyota next time not only because it’s an excellent car but also because their personnel in their service centers are highly trained. More