Toyota Cleveland Heights
Cleveland Heights, OH
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The best service! Ken Mack was awesome! He helped me find a car for a low price and no money down!! My family always go to Kenny whenever we are shopping around for new Ken Mack was awesome! He helped me find a car for a low price and no money down!! My family always go to Kenny whenever we are shopping around for new cars. I recommend him to everyone I know. More
Exceptional Service I am thankful and appreciate the service I received in purchasing my vehicle. My circumstances were not typical but atypical and yet everything worke I am thankful and appreciate the service I received in purchasing my vehicle. My circumstances were not typical but atypical and yet everything worked out. I am totally satisfied. More
Disrespected my time and broke my hood If I could give 0 stars I would. A 45,000 mile service appointment where I was waiting ended up taking 3.5 hours and the service representative did no If I could give 0 stars I would. A 45,000 mile service appointment where I was waiting ended up taking 3.5 hours and the service representative did not update me when she knew it was taking longer than expected. At the end of the appointment there was a problem with my hood that ended in the release cable being loosened to the point that I can no longer open it on my own and will have to take it to another dealership to be repaired. I had to insist at the end of the appointment that the service lights on my car be reset as the technicians did not plan to do this and this took an extra 30 min. When I tried talking to the service manager, he wouldn't allow me to even finish my sentence to tell him what was wrong and flew into action to give me $25 back for my trouble and then promptly disappeared. Overall, I had a terrible experience and would never recommend getting any service done here as no one that I talked to the whole time was willing to talk to me honestly or take responsibility for ensuring that my visit went well. More
Easy. Affordable. Helpful. I am a college student who was in dire need of new tires. I am a close family friend of Dan Tyrasnky and he was able to help me out tremendously, alon I am a college student who was in dire need of new tires. I am a close family friend of Dan Tyrasnky and he was able to help me out tremendously, along with Sean Meabon. They were able to get me a great deal on four brand new tires and were able to get them on quickly for me. I had trouble pulling into the parking lot my tires were so bald, and with the help these two gave me, I was able to leave and drive safely on the snowy roads without overspending. Thank you Motorcars Toyota. I will be back again in the future. More
"Home Run!!!"" My expectations were exceeded. Thanks to Ken Mack. He did not just listen but heard me. Great experience. Ken Mack thank you. Motorcars Toyota Th My expectations were exceeded. Thanks to Ken Mack. He did not just listen but heard me. Great experience. Ken Mack thank you. Motorcars Toyota Thank you. More
Evaluation of Karen Horvath Karen was an excellent product specialist to deal with via online sales. She is always prompt with her online communications, and values attention to Karen was an excellent product specialist to deal with via online sales. She is always prompt with her online communications, and values attention to detail when it comes to providing product information to customers, and showing how she got to her price calculations. She is very professional, honest, and up front: you will not expect any mind games with her. I enthusiastically recommend you conduct business with her if Motorcars is a dealer you are considering. More
Great experience! This was my first foray into purchasing a car. After the frustration I experienced communicating with other companies and dealers, working with Motorc This was my first foray into purchasing a car. After the frustration I experienced communicating with other companies and dealers, working with Motorcars was a breath of fresh air. Igor, my salesman, was attentive to my preferences and did not apply any pressure on me whatsoever. Derek provided helpful information and answered my questions thoroughly. Ryan, the finance manager, was efficient and organized, as well as responsive to my questions. I would definitely recommend Motorcars to anyone searching for a vehicle! More
Pat Marcin is the best! I purchased a 2017 Corolla last week and this was the best experience I have ever had at this dealership. I was so lucky to work with Patricia Marcin I purchased a 2017 Corolla last week and this was the best experience I have ever had at this dealership. I was so lucky to work with Patricia Marcin. What a wonderful day it was - she is so fun, knowledgeable, and professional. It was not stressful- but fun and she took plenty of time to "give me a tour" of my new car, set up the phone, etc- just wonderful and I left with a new car and was comfortable knowing how to work all the little extras. Thank you Pat! You are the best! More
Mr Stokes is the best Leased a new Camry XLE Today . Cornelius Knows how to get a hard deal done. Have bought or leased 4 cars and one truck from him Very easy to deal wit Leased a new Camry XLE Today . Cornelius Knows how to get a hard deal done. Have bought or leased 4 cars and one truck from him Very easy to deal with and Knows his cars hands down. Motorcars is a excellent place to buy a car. You wont be sorry. no need to go to west side to get the best deal . will be doing more business with them. thanks to all. Joe Donia More
awesome deal I was not sure if I don't was ready to purchase another vehicle. I inquired about a van on the internet. The next day I was contacted by Ken Mack and I was not sure if I don't was ready to purchase another vehicle. I inquired about a van on the internet. The next day I was contacted by Ken Mack and we set up a test drive. When I went to the dealer I was in and out in no time. Ken Mack went above and beyond to make sure I was good. I would purchase from him again in the future. More