Toyota Cleveland Heights

Enjoyed working with Pat Marcin We were looking for a new vehicle for our expanding family. We knew what model and make we wanted. Motorcars had the exact car we wanted. Pat was a pl We were looking for a new vehicle for our expanding family. We knew what model and make we wanted. Motorcars had the exact car we wanted. Pat was a pleasure to deal with. She was very responsive and upfront. Motorcars had the best deal on the car and we were able to purchase and drive home the car the same day that we decided on it. I would recommend working with Pat! More

I LOVE my HRV Thanks to This Dealership! It was our first time car shopping in 10 years and I was not looking forward to it. We wanted something newer and reasonably priced. Robert Smither It was our first time car shopping in 10 years and I was not looking forward to it. We wanted something newer and reasonably priced. Robert Smitherman helped us find exact what we needed plus in our range. A year later and still love it thank you! More

Pat Marcin is the BEST!!!!! I purchased my 2017 Camry from Pat Marcin at Motorcars Toyota, it was the most enjoyable and painless car buying experience I ever had! She is the BES I purchased my 2017 Camry from Pat Marcin at Motorcars Toyota, it was the most enjoyable and painless car buying experience I ever had! She is the BEST!!! More

Helped buy my used car! Ken Mack helped me with selling my used car! He was clear and kind! He also helped me discover a graduate student deal for buying a. Ew car with Toy Ken Mack helped me with selling my used car! He was clear and kind! He also helped me discover a graduate student deal for buying a. Ew car with Toyota! More

Prime Dealership I may be amongst the first people in Ohio to get the 2017 Prius Prme in a stunning bright teal that takes your breath away. Although it was predicted I may be amongst the first people in Ohio to get the 2017 Prius Prme in a stunning bright teal that takes your breath away. Although it was predicted that I would not get it until the spring (I ordered it in October) I was shocked to get a text from my wonderful salesman Shaul Janes 2 weeks ago informing me it was here. Several weeks before that he told me he could get one in another color from out of state but I chose to wait for my dream car. The dealership actually went to New York State to drive the car to Cleveland rather than wait for a transport vehicle to fill with the number of vehicles necessary to bring it here. They went out of the way, above and beyond my expectations. This is the third Prius we've purchased from this dealership. I can't recommend them highly enough. More

Great Buying Experience It was a smooth and easy process finding the car I was looking for and the experience I had with the sales staff was great. I would definitely go back It was a smooth and easy process finding the car I was looking for and the experience I had with the sales staff was great. I would definitely go back there to buy a car in the future. More

Service Department Amazing as always Dave Taylor was quick and efficient as always. Explained today everything that was done on my car so that I actually knew what I had spent my money o Dave Taylor was quick and efficient as always. Explained today everything that was done on my car so that I actually knew what I had spent my money on. Dave always explains doesn't just shove a bill in front of me and says pay this. Always a great experience at Motorcars More

Great experience We had a great experience purchasing a new car. Selection was good, sales staff helpful and courteous, services offered were more than we expected. We We had a great experience purchasing a new car. Selection was good, sales staff helpful and courteous, services offered were more than we expected. We were very impressed. We will certainly purchase from Motorcars Toyota in the future. More

Helpful, Quick, and Friendly Typical guy who doesn't like getting car maintenance done, here. I can actually say that I actually like going here. Everyone from service, to shuttle Typical guy who doesn't like getting car maintenance done, here. I can actually say that I actually like going here. Everyone from service, to shuttle, to mechanics were all very helpful and nice. In my book, if a crew makes getting my car worked on a good experience, that's worth 10/5 stars. More

exceptional service department On 1/6/17 my wife and I left our home driving to Florida (it was 7 degrees out side). Every time we tried using our windshield washers they would free On 1/6/17 my wife and I left our home driving to Florida (it was 7 degrees out side). Every time we tried using our windshield washers they would freeze up and we had to return home to thaw them out. We tried leaving three times and the same thing happened every time. After the last time I called Motor Cars Toyota In Cleveland Heights and talked to the service manager Don Shaffer. He told me that my reservoir had to be drained and winter fluid had to be installed. Since this vehicle was last serviced in Florida it probably had washer fluid that had no antifreeze. Mr. Shaffer set up an appointment within the hour and personally drained the reservoir and installed the proper washer fluid enabling my wife and I to get on with our travels in a safe manner. I purchased a Honda CR-V Motor Cars Honda so I have been a customer of Motor Cars. I am so impressed with Don Shaffer's knowledge and work ethic that I will only let his service department work on my vehicle from now on. Thank You Don, Ed and Karen Bencin More