Toyota Cleveland Heights

Absolutely great service! Wonderful service from beginning to end. Faye was patient and helpful with the problems with my old car. Shuttle service was timely and professional. Wonderful service from beginning to end. Faye was patient and helpful with the problems with my old car. Shuttle service was timely and professional. My salesman, Cornelius was fabulous at meeting my needs, requests and budget. He took the time to help me compare models. He describe all features until I thoroughly understood. Derek the manager did a great job in explaining options within my budget. Thanks to Wesley for saving me money on my insurance. Throughout the process I was treated with respect. I highly recommend Motorcars Toyota. More

Best service Stephanie went over and beyond to take of every need, and exceed my expectations from her. Very please with her, will recommend family and friends. Stephanie went over and beyond to take of every need, and exceed my expectations from her. Very please with her, will recommend family and friends. More

Remarkable Customer Care From start to finish I felt at ease working with the guys at Motorcars Toyota. After explaining my situation with a non-Toyota lease to Derek, he coul From start to finish I felt at ease working with the guys at Motorcars Toyota. After explaining my situation with a non-Toyota lease to Derek, he could tell we were in a bad spot and needed his help. His sales rep Tone showed us the RAV 4, while Derek worked the numbers. Tone pulled up multiple vehicles for us, so that we could decide on what color we liked best, which was out biggest decision because everything else went so smooth. Once we decided on the Gray RAV 4 and the payments were within budget it was all said and done. I did not feel pressured to spend more than I was comfortable with during this process. They made sure I stayed within my budget. Ryan B from finance had everything ready for us and made sure we got what we needed. They really helped me out of a hole I dug for myself. I couldn't recommend a better dealer to go to, a better crew and a better vehicle. Thank you to everyone at Motorcars Toyota!!!!! More

Excellent Service! I went to Toyota Motorcars in Cleveland Heights. I was helped by Rob Kanfer. I can honestly say that that Rob went above and beyond to help me get a I went to Toyota Motorcars in Cleveland Heights. I was helped by Rob Kanfer. I can honestly say that that Rob went above and beyond to help me get a car I really wanted. He was both professional and down to earth. This was a new experience for me , and Rob made sure that every question or concern I had was answered. I would recommend Toyota in a heartbeat to anyone who is looking to purchase a new car, they have excellent financing!!! More

Lease Experience After entering the showroom we were greeted by Mitch......lucky us! From the initial meeting; shopping and deciding on a specific Camry; Mitch findin After entering the showroom we were greeted by Mitch......lucky us! From the initial meeting; shopping and deciding on a specific Camry; Mitch finding the car we wanted and following through to delivery a few days later —- my husband and I couldn’t be happier with the customer service that we received from Mitch. He was very knowledgeable, kept us updated on the progress of acquiring the vehicle, and made himself available for us to take delivery. I never felt pressured throughout the entire transaction and would certainly recommend Mitch to friends. More

A pleasure to work with! Walked me through, taught me where everything is and how it works, delightful people who really want to help you! Took the stress out of needing a c Walked me through, taught me where everything is and how it works, delightful people who really want to help you! Took the stress out of needing a car I could afford and was the right fit for me. More

Top notch I had a pleasant buying experience with Mitch at Motorcars Toyota. Mitch was very personable and never tried to push me in any particular direction. H I had a pleasant buying experience with Mitch at Motorcars Toyota. Mitch was very personable and never tried to push me in any particular direction. He is very knowledgeable and answered all questions to my satisfaction. I am very happy with my purchase. An excellent dealership! More

Pat Marcin best car buying experience ever! Pat made this the easiest car buying experience ever. She knew right away the best car for me and found the color and options that best fit all my nee Pat made this the easiest car buying experience ever. She knew right away the best car for me and found the color and options that best fit all my needs. Mike Lazada helped me with pricing and Matt Koler got me thru finance super quick. 1 More

totally accomodating Karen Horvath greeted us the minute we walked in the door with a smile and enthusiasm. She was extremely knowledgeable and answered our every questio Karen Horvath greeted us the minute we walked in the door with a smile and enthusiasm. She was extremely knowledgeable and answered our every question. She searched out and drove to the front the car my husband wanted to look at. He was impressed. He asked to see a 3-year old car with power seats and Karen found the perfect car FOR HIM. We talked and received all that we asked for including the right price. We were to come back the following day and seal the deal. Seeing the car was for me, I thought and decided I wanted to keep my lease which I had been told by numerous people not to do that. Karen then told me the advantages of the car my husband liked and I agreed she was right, but.... She marched me into see Matt, Mr. Finance, and we sealed the deal. Karen spent a great deal of time with us but couldn't have been nicer when we left. Karen lost the sale, but whoever reads this, if you are in the market for a car, new or used, see Karen Horvath. I have dealt with MotorCars Toyota for many years and always felt they were nice, fair and gave me a good deal but never felt better than dealing with Karen. She is the best, kindest, sincere and upbeat person I have ever worked with - AND, I felt she was honest. More

KYLE AND SYED WERE GREAT I bought our secomd car and both syed and kyle were great to work with . I woukd recommend them to anyone looming to bet a vehicle at Motorcars Toyo I bought our secomd car and both syed and kyle were great to work with . I woukd recommend them to anyone looming to bet a vehicle at Motorcars Toyota More