Toyota City

Had an excellent experience purchasing a RAV4 Hybrid XLE. Sales team was very friendly and Ray the manager was a straight shooter. Never easy buying a car but they did a good job. Sales team was very friendly and Ray the manager was a straight shooter. Never easy buying a car but they did a good job. More

Horrible service department. Claimed I needed over $6k of repairs for wear and tear items in order to pass state inspection. Waste of time and complete unethical behavior. If Claimed I needed over $6k of repairs for wear and tear items in order to pass state inspection. Waste of time and complete unethical behavior. If your car is out of warranty take it somewhere else! More

Don't bother. Bait and switch!! They called me to tell me they could offer a new Landcruiser at MSRP. Gave me the price on the phone. Told me to come in so t Bait and switch!! They called me to tell me they could offer a new Landcruiser at MSRP. Gave me the price on the phone. Told me to come in so they could look at my 4Runner on trade. I left work early, cut out of a kids things to do this. I get there, it's disorganized, wasted 15 minutes before anything started. I test drove the car. Then we started talking. They say these cars usually go for 10k over MRSP, and that's a good price. I did my research on the trade-in. When I told them the person on the phone told me the price, they seemed confused, and then when they showed me the price for my trade is, it was 12k less than the average KBB trade in value. Complete joke. Totally offensive. Waste of my time. More

Met Joe this day. Exceptional and patient. Luv luv him ❣️❣️❣️❣️❣️thank you❤️❤️💋💋see next tine Exceptional and patient. Luv luv him ❣️❣️❣️❣️❣️thank you❤️❤️💋💋see next tine More

The worst dealership and customer service I have ever experienced! Stay really far away from this place!!!!!!!!!!!!!! experienced! Stay really far away from this place!!!!!!!!!!!!!! More

Sleazy, cheap and underhanded tactics at the dealership. Misrepresentation and misinformation to the max. Find another dealer. Don't get trapped here. Misrepresentation and misinformation to the max. Find another dealer. Don't get trapped here. More

I’m so glad I didn’t waste my time in person at this dealership. I inquired about a car that was shown to be coming in via the Toyota smart path website about a week ago. A very pleasant salesman call dealership. I inquired about a car that was shown to be coming in via the Toyota smart path website about a week ago. A very pleasant salesman called me and after some back and forth negotiating the amount of the markup over msrp (crazy times) we agree to a price I was willing to pay. They took a deposit over the phone and I was to come in and pickup the car when it comes in. I get the call this morning that the car is in, the GSM sends the breakdown of numbers via email and to my surprise it was marked up $1000 higher than we agreed upon. After some frustrating back and forth they come back with $500 more than the original deal and would not budge. I couldn’t do it based on principle. I expected them to honor a verbal agreement but I guess that is wishful thinking. Buyer beware. Greed is worth more to them than integrity. I was already agreeing to pay a substantial markup yet they wanted $500 more which someone else would probably be willing to pay. Always check the numbers as I’m sure many overlook the details in the excitement of buying a new car. More

This under new ownership dealership is the absolute example of the sleezy car sales experience. From the moment they contacted me in regards to my lease ending straight through my visit I was lied to a example of the sleezy car sales experience. From the moment they contacted me in regards to my lease ending straight through my visit I was lied to and given nothing but unrealistic overinflated pricing. This dealership will be out of business shortly, don’t waste your time go elsewhere. More

Charing 3k over MSRP. I schedule an appointment to test drive a Sienna. When I got there, they said the owner of the dealership took it out for the weekend and I couldn't test drive it. Not a good way to drive a Sienna. When I got there, they said the owner of the dealership took it out for the weekend and I couldn't test drive it. Not a good way to earn my business. More

Horrible Customer Service. After researching a vehicle online, I spoke with a sales representative, Matthew Cortez, to arrange a test drive of a Prius Prime. I was given an appointment and instructed to online, I spoke with a sales representative, Matthew Cortez, to arrange a test drive of a Prius Prime. I was given an appointment and instructed to speak with the manager Luis Gonzales. After driving 30 minutes to the dealership, I learned that the dealership did not in fact have the vehicle or anything similar in stock. Upon expressing my displeasure and asking to speak with Mr Gonzales, I was informed that he was too busy to speak with me. I can only assume that this was all a ploy to see if I would settle for some other vehicle. Give me a break. I wish it was possible to leave less than one star... Avoid this dealership. More