Toyota City

Nicole went way beyond in orienting me to my vehicle. She showed me how to work EVERYTHING! She really cares. Nothing perfunctory. She seems absolutely committed to her customers. Went the extra yard She showed me how to work EVERYTHING! She really cares. Nothing perfunctory. She seems absolutely committed to her customers. Went the extra yard, rushed when we needed that, was always available. Not at all the treatment I would have expected at a car dealership. As for prices? Who knows? Seems fair. No bargains on Toyotas, so fair is the best one can hope for. The service center (yes I was there, having run over a balancing rod in the street on the 4th day of car ownership and destroying a tire) has been superb. More

I've been going to this dealership for 20yrs. I've been dealing with Helene since they moved to a new location. She has been very helpful in facilitating my Toyota service experience. Helene has gotten me dealing with Helene since they moved to a new location. She has been very helpful in facilitating my Toyota service experience. Helene has gotten me in and out in a timely manner as I have to wait for my vehicle. More

We had a very good experience with DCH Toyota City from start to finish. Our salesman,Joe Croce,was extremely informative,patient, polite and there was no pressure. Everyone we dealt with there was profes start to finish. Our salesman,Joe Croce,was extremely informative,patient, polite and there was no pressure. Everyone we dealt with there was professional and very helpful. After having had a much less pleasent experience at another Toyota dealer in Westchester, this was a breath of fresh air. We will definitly be return customers! More

Hallmarks of this dealership to us are graciousness, helpfulness, courtesy, technical excellence, as well as low cost. They are truly #1 in our book. We have dealt with these people from 1983 to the pre helpfulness, courtesy, technical excellence, as well as low cost. They are truly #1 in our book. We have dealt with these people from 1983 to the present (now 2011) and every experience -- both in sales as well as service -- has been exceptionally positive. More

He do everything possible to help me wen I was in DCH Toyota City to ask for the car I planning to get. I was thear to ask for the car and at the same day I have the approve to get my new car.Joe Croce t Toyota City to ask for the car I planning to get. I was thear to ask for the car and at the same day I have the approve to get my new car.Joe Croce thank you so much. More

Very attentive - particularly Joe Croce, who was very thorough in going over how to operate the car. Even delivered the car to me at work!! thorough in going over how to operate the car. Even delivered the car to me at work!! More

I knew the model I wanted. This dealer offered me what I thought was a very fair price in an email before I even arrived (quite close to the price a national car-buying service had announced as the lowest a thought was a very fair price in an email before I even arrived (quite close to the price a national car-buying service had announced as the lowest available anywhere in my region)and we never haggled about the price after that. A friendly salesperson was informative but not hard-sell. No upselling efforts for unnecessary treatments etc., only for various extended warranty and service options. Financing was at a lower rate than my bank and very easy to arrange. More

CAN'T SAY ENOUGH GOOD THINGS ABOUT MARC. SUPER FRIENDLY AND STRAIGHTFORWARD, NO BS IN NEGOTIATING -- MET A GREAT PRICE AND WENT OUT OF HIS WAY TO ACCOMMODATE CLOSING THE DEAL QUICKLY, HANDLED THE DELIVERY AND STRAIGHTFORWARD, NO BS IN NEGOTIATING -- MET A GREAT PRICE AND WENT OUT OF HIS WAY TO ACCOMMODATE CLOSING THE DEAL QUICKLY, HANDLED THE DELIVERY LATE IN THE EVENING -- EVEN TOOK THE CAR TO THE SHOP TO TAKE OFF THE RUSTED ON PLATES OF MY OLD AVALON AND TRANSFER TO THE NEW CAR. THANKS, MARC. AND THANKS ALSO TO THE MANAGER, TOMMY, FOR A SOLID, BUSINESS-LIKE DECISION ON THE DEAL. More

Went in to look at a Rav4 to compare with a Subaru Forester. Ginnie was very friendly and was not unhappy about the fact that we were still deciding on which car to get. She showed us the Rav4 very we Forester. Ginnie was very friendly and was not unhappy about the fact that we were still deciding on which car to get. She showed us the Rav4 very well and took us for a nice test drive. She understood that we had more car shopping to do and was very friendly the whole time. We went to Subaru after, but came back for the Rav4 shortly after. The whole experience was very pleasant, not stressful at all and the whole team was very friendly. More

Very friendly. Easy to work with and to talk to. Not a high pressure environment. Car ready when promised. I would highly recommend this dealership. high pressure environment. Car ready when promised. I would highly recommend this dealership. More