Toyota City

The best car buying experience ever! Everyone was incredibly knowledgeable and cut out all the standard car sales tactics. Not only did they offer the most competitive pricing around, but they didn' incredibly knowledgeable and cut out all the standard car sales tactics. Not only did they offer the most competitive pricing around, but they didn't play any "bait and switch" games and truly made it everyone's business to make sure we had as smooth and pleasurable an experience as possible. Bill saved us a ton of time by being an amazing listener and quickly zoning in on exactly what we were looking for. He continued to follow up with us throughout the process (finding the right car for us, scheduling delivery, giving a full tour of the car, following up after a few days of driving, etc). Luis was also fantastic. He had everything ready and perfect when we got there to pick up the car. He explained all the options we had in terms of financing/warranties/options/etc and fully supported us through making the decisions that were best for us. I can't even begin to tell you how many dealerships we visited in our area before stumbling upon DCH. Save yourself a lot of time and go right to these guys and you can know you'll get a great deal and actually feel good about the process. More

This was my third time leasing a car at DCH with Marc. I've been to other dealerships to compare prices, etc. and the salesmen were pushy with a "buy now or forget it" attitude (and couldn't even match th I've been to other dealerships to compare prices, etc. and the salesmen were pushy with a "buy now or forget it" attitude (and couldn't even match the price I got at DCH). I never feel any pressure at DCH. Marc has been patient with me and has worked with me to get me the car I want at a competitive price. Recently leased a 2012 Camry SE and I can't say enough about the car! Wasn't the exact color I wanted but, like I said, Marc and Mike worked with me and I was very happy at the end of the day. There was also a bit of a hiccup with the lease-return part of the deal but once brought to the attention of DCH, it was handled quickly and efficiently. Highly recommended! More

The sales person, Joe Croce, spent lots of time with me when I picked up the Camry. He made sure that when I drove off the lot I was a confident driver in knowing where all the knobs, buttons, and levers when I picked up the Camry. He made sure that when I drove off the lot I was a confident driver in knowing where all the knobs, buttons, and levers were. I was trading in a 17 year old car & dash board, audio, etc had chaged in those years. I truly appreciate the time he spent with me. More

A note of THANKS goes to DCH Toyota. I had a A note of THANKS goes to DCH Toyota. I had a "pushy" experience at Toyota of New Rochelle, NY. The salesman was great but the boss' above him were A note of THANKS goes to DCH Toyota. I had a "pushy" experience at Toyota of New Rochelle, NY. The salesman was great but the boss' above him were to pushy and wanted to make a deal a.s.a.p. As I said, the salesman was great, kind, thoughtful and spent a lot of time with me, but he needs to go work for DCH Toyota in Mamaroneck. DCH Toyota was good to me. the salesman listened to me. Worked with me. Understood my needs. Made me comfortable. Returning my calls in a timely manor. After all it is a lot of money to make a snap decision. I explained my dilemma and they took me in and got me the RAV 4 I wanted. The other dealership just wanted to make the deal. I got a black Rav 4 with tan interior. Thank you DCH Toyota. Ralph Del Gais More

This dealership experience was amazing! The staff was very friendly, especially Joe Croce who made my family and I feel very comfortable while at the dealership. The staff worked diligently to get the ca very friendly, especially Joe Croce who made my family and I feel very comfortable while at the dealership. The staff worked diligently to get the car ready on time and give the best service possible. I live out of state, but the staff was able to get everything needed prepared without any problems. Joe Croce was very thorough and detailed with his sale, finding what I was looking for in my new car. Thank you for such an awesome experience! I will definitely recommend this dealership to all my friends! More

The salseman was very friendly and went thru the mini-van thoroughly, he answered all our questions and we will use him again on our next purchase. thoroughly, he answered all our questions and we will use him again on our next purchase. More

My 2012 Sienna is the third automobile purchased from Bill Glass. He is a delighful person. The entire process is pleasant and I will return to purchase or lease a Camry for my wife when her lease ex Bill Glass. He is a delighful person. The entire process is pleasant and I will return to purchase or lease a Camry for my wife when her lease expires Norman Friedman More

I was very impressed with the complete focus and the scope with which my purchase was handled by Nicole and all the folks I interacted with at DCH. Luis in Financials was very clear, informative and qu scope with which my purchase was handled by Nicole and all the folks I interacted with at DCH. Luis in Financials was very clear, informative and quite friendly. I am very glad I came back to DCH. Thank you for such a professional job. More

I just came back from a service visit at DCH Toyota city. It was a fantastic experience from making the appointment to picking up the car when it was completed. The person my wife spoke to when making t It was a fantastic experience from making the appointment to picking up the car when it was completed. The person my wife spoke to when making the appointment was very friendly and gave her a number of options that were reasonable (not 2 or 3 weeks in the future). When dropping off your car you drive into an indoor drop off area and a valet takes your car. Joe Maglio, one of the assistant service managers, then helped me do all the paper work and explaining that there was a recall that could be taken care of if I wanted that day. The waiting area was very clean and there were comfortable couches/chairs to sit in, Television, magazines and internet. Since I was going to have the recall repair done today which I had not planned on Joe offered me a free ride home. The car was ready on time and I was even offered to be picked up (which I did not need).Joe explained what had been done to the car: Synthetic oil change and filter, tire rotation, check breaks and fluids (top up) and the recall repair. And what did all this great service cost me? 0, nothing, it was all included in the service package that came with the car. I highly recommend DCH Service. I also purchased the car through DCH and that too was an excellent experience (but an other story). Keith Hope More

I have been dealing with this dealer for a long time. They have always been great The new location is what all dealers should have. Special note, Helene Peace is a professional. I never met a person wit They have always been great The new location is what all dealers should have. Special note, Helene Peace is a professional. I never met a person with so much knowledge of cars and made me feel comfortable with the services she sold me. Thank you. More