Toyota City

My family has either purchased or leased over 12 vehicles with the assistance of Marc Ellison. Marc makes the whole process painless and stress free. We know that every few years we can look forward to a p with the assistance of Marc Ellison. Marc makes the whole process painless and stress free. We know that every few years we can look forward to a pleasant experience returning with a vehicle and leaving with a new one. It is extremely important for my family and I to have such a great experience when interacting with a dealership. Thank you to Marc and everyone at DCH for their compassion and good nature. More

As my car was approaching 130K miles, I thought it best to get a newer model. Luckily I met Joe Croce who tirelessly worked with me to get me the best deal possible--in both the trade-in and pricing. He to get a newer model. Luckily I met Joe Croce who tirelessly worked with me to get me the best deal possible--in both the trade-in and pricing. He convinced me to up-grade from a Corolla (my last two cars) to a Camery. He managed to find me a 2012 with a bit or mileage on it. Everyone thinks I bought a brand new car! Joe was extremely patient and well-informed as he went thru all the new "bells and whistles" the car held. He aided me in getting the paper-work thru in a timely fashion and I was able to drive away in my new "used" car the next day. Joe was thoughtful and considerate in his dealings with me and answered all my questions and more! He even followed up with a couple calls after my purchase to make sure that I was happy with the new car. I would definitely go back to Joe Croce and DCH Toyota City and will recommend him to my friends and family. More

Neil and Luiz were extremely knowledgeable about the 2006 BMW 325xi wagon that we called about. We enjoyed meeting them, the car was prepped exactly as promised and the price was excellent. We bought the car BMW 325xi wagon that we called about. We enjoyed meeting them, the car was prepped exactly as promised and the price was excellent. We bought the car with cash and a loan combination and all is well in our used car universe thanks to those great folks at DCH Toyota City! More

Joe had been, was and is always patient and professional. I started with purchasing a certified Highlander. We changed mind several times--couldn't decided which way to go. Along the way, Joe is always kind I started with purchasing a certified Highlander. We changed mind several times--couldn't decided which way to go. Along the way, Joe is always kind to us and gives us cordial advices. Finally, we got what we wanted (2013 highlander limited) with Joe's help. He helped me to get familiar with new car, which was built with so many modern electronic devices. I strongly recommend this dealer. Thanks again Joe!!! More

My wife and I went to buy a used car and had narrowed out list down to about 3 or 4 different makes and models. We saw a car that we liked on the DCH Toyota lot, and Mr. Rafael Mancebo came to answer questi list down to about 3 or 4 different makes and models. We saw a car that we liked on the DCH Toyota lot, and Mr. Rafael Mancebo came to answer questions and show us around. Mr. Mancebo is a total professional - knowledgeable and courteous and very helpful. We liked him and we liked the Toyota Highlander that he showed us. We went back a second time for a test-drive. Still, no pressure from Mr. Mancebo. We returned on Day 3 to buy the car. Rafael handled everything - all the paperwork and documents, phone calls to insurance company bureaucrats - everything that it took for us to drive out with our new car! When there was some delay, he kept us informed about it, never forgot us. Rafael is the man to see. He is our personal "Salesman of the Year!" More

Raphel was very helpful in our search for a Toyota Prius. He worked with us on the price and helped us get what we thought was a fair deal for the price. His quality of work and customer service was excellen He worked with us on the price and helped us get what we thought was a fair deal for the price. His quality of work and customer service was excellent which made us want to purchase the car from him. More

Ginny was recommended to us by my sister who bought a car from her a few months ago. She was a wonderful sales person, we felt very comfortable dealing with her and she listened to our needs. We never fe from her a few months ago. She was a wonderful sales person, we felt very comfortable dealing with her and she listened to our needs. We never felt that she was pushing a car on us. We also really appreciated that she came in on her day off, to work around our helter skelter life with a new born, so we could pick up the car. We usually purchase a car for the long haul, so a car purchase is usually only every 9 years or so for us. At the time of our purchase we changed our minds multiple times about which existing car we were trading in and she never flinched and was very understanding and accomodating with our constant changes.. This was a wonderful experience and I am looking forward to seeing her again in 9 years for our next car. Thanks again Ginny !! More

Neil was friendly and always got back to me the same day.He dealt with my insurance company and helped me with my financing.A real pleasure to work with.Also I love the car. Thanks again Neil. day.He dealt with my insurance company and helped me with my financing.A real pleasure to work with.Also I love the car. Thanks again Neil. More

Neil was very friendly and helpful as soon as we walked through the door. He always got back to us the same day with any questions we had and helped us through the insurance and financing of the car. He through the door. He always got back to us the same day with any questions we had and helped us through the insurance and financing of the car. He was there when I picked up the car and walked me through all the bells and whistles of the car and how everything operated. I would definitely return to this dealership if I ever need to find another car and I would definitely ask for Neil More

Excellent sales man and overall great person. Followed through with everything he said he would. Joe Croce "sold" me the car, I might have gone in another direction if not for his excellent customer inter through with everything he said he would. Joe Croce "sold" me the car, I might have gone in another direction if not for his excellent customer interaction. Great overall experience and highly recommend this salesman. More