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Toyota City

Mamaroneck, NY

4.1
1,073 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip! From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none. We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect. Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
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1305 E Boston Post Rd

Mamaroneck, NY

10543

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Showing 1,073 reviews

August 31, 2013

April was extremely accomidating and professional; I highly recommend her. If I need another car in the future I would definately buy one from her. More

by pinckneya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Zanotti
Sep 14, 2013 -

Toyota City responded

We appreciate you taking the time to write about your experience with April. We are happy that April could make your car buying experience go smoothly. We are proud to have April as a part of our team and will make sure to pass your praise along. We look forward to accommodating any future car needs you may encounter and thank you for the great recommendation. Be sure to check out our Facebook and follow us @DCH_ToyotaCity. Best Regards, Naomi Lopez, Internet Sales Manager nlopez@dchusa.com

August 21, 2013

I gave this rating because the pictures advertised on the website were accurate pictures of the car we bought. Also, there was no pressure from our salesman or finance manager. This is most important to me. More

by 1Magdalena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis alvarez
Sep 14, 2013 -

Toyota City responded

Thank you for sharing your positive experience here! We are committed to making every car-buying experience a positive and enjoyable one. I am glad you got to experience this first hand, we look forward to seeing you in the future! Be sure to check out our Facebook for the latest on what is going one with us and the community! Best Regards, Naomi Lopez, Internet Sales Manager nlopez@dchusa.com

August 20, 2013

my experience with dch toyota city was great from the moment I went in to see the used cars. the purchasing process was easy and fast. mr mancebo was very helpful, and very professional. I would recom More

by minervacue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2013 -

Toyota City responded

Thank you for sharing your kind words about our used car department and Rafael Mancebo. We are currently finishing up a separate used car building for our used car department to provide even better service for our customers. We appreciate your personal recommendation and be sure to check out our Facebook and Twitter for deals and information about our dealership. Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

August 20, 2013

I was completely satisfied with my experience at DCH Toyota City. The sales staff at DCH were courteous, helpful, and very capable. All of them together made it one of my easiest and most satisfying c More

by brucemilliken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Zanotti
Aug 28, 2013 -

Toyota City responded

Brucemilliken, Thank you for sharing your positive experience, I am pleased to hear that you found the staff helpful and easy going here at DCH Toyota City. Be sure to check out our newsletter with all the latest information about what is going on at our dealership and great service specials. Thank you for the positive review and enjoy your new car! Naomi Lopez - Internet Sales Manager nlopez@dchusa.com

August 16, 2013

Marc Ellison made our purchase a breeze.. He really listened to all of my concerns, likes, dislikes and requests and surely delivered! We love our new Camry. I would recommend this dealer and salesman More

by ionaprep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 21, 2013 -

Toyota City responded

We are very pleased to hear that Marc Ellison provided you with such a relaxing shopping experience. Here at DCH Toyota City we take pride in treating our customers like family and helping them get exactly what they are looking for in a car. Thank you for the recommendation and enjoy your new Camry. Naomi Lopez, Internet Sales Manager

August 12, 2013

I found Neil Sarrubo helpful and responsive to the parameters of wat my husband and I were looking for. Neil made the process quick, and I love my (nearly) new Toyota Corolla! More

by mmosco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2013 -

Toyota City responded

I am so glad that Neil was able to help you and your husband find your prefect new Toyota Corolla. We really relate to our customers and want to make your car buying experience pleasant and enjoyable. Thank you for the 5 stars across the board and enjoy your Toyota Corolla.

August 10, 2013

I visited the dealership visiting Connecticut and on the first visit itself I liked the Highlander. It was great working with Rafael on the deal and he is the best salesman I ever ran into. I have no hes More

by Rct-1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2013 -

Toyota City responded

I am so happy to hear here these amazing words about Rafael, and that he made your trips from Connecticut well worth it. Thank you for the great review and the wonderful recommendation. Be sure to check out our Facebook and Twitter page for current information. Best Regards, Naomi Lopez, Internet Sales Manager nlopez@dchusa.com

August 08, 2013

working with Neil Sarrubbo was a pleasure and I would personally recommend him as a sales person. On the day of pick up Neil showed me around the car and made sure I was comfortable. More

by jmfriscia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
neil sarrubbo
Aug 21, 2013 -

Toyota City responded

Thank you for the awesome recommendation about Neil, he is a valued employee here and I am glad he was able to make your car buying experience so nice. Enjoy your car and thank you for the 5 stars across the board. Naomi Lopez, Internet Sales Manager

August 08, 2013

Rafael was very good. He came thru with the used car I was waiting for. Ask for him the next time you are in the dealership. More

by UHLFELDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2013 -

Toyota City responded

I am very happy to hear that Rafael was able to help you get exactly the car you were wanting. Thank you for your recommendation and the great review, contact us if you have any questions and we hope to see you soon.

August 08, 2013

We needed a car because we're expecting our second child any day now, and a friend suggested DCH Toyota. I checked online and found a 2010 Toyota with low miles. The next day, we went to look at it an More

by DDietz75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2013 -

Toyota City responded

Thank you for the 5 star review and we are happy to hear that Neil and Luis were able to help you find the perfect car for your family. We truly value your positive feedback about our dealership, we hope you enjoy your purchase and thank you for your recommendation. Best Regards and good luck with the second child! Naomi Lopez, Internet Sales Manager nlopez@dchusa.com

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