Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota City
Mamaroneck, NY
1,073 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip!
From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none.
We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect.
Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,073 reviews
March 13, 2014
The price offered for the used car we bought synched up well with on-line value estimators. Our trade in value seemed on the lowish side but our car needed work and they were willing to negotiate a bit. well with on-line value estimators. Our trade in value seemed on the lowish side but our car needed work and they were willing to negotiate a bit. Overall, we were happy with our experience. There as a little pressure to act fast on the first day we arrived but it is true that used Prius's tend to go fast so this is somewhat understandable. However, we we glad we took one night to decide what to do and do research on the used car buying process. Everyone was very friendly! More
by rberridge
March 06, 2014
Rafael Mancebo was very helpful and responsive in our used car transaction. I felt i was working with a quality individual and a dealership that treated me with respect and fairness. I was very satisfie used car transaction. I felt i was working with a quality individual and a dealership that treated me with respect and fairness. I was very satisfied in my experience with Rafael and DCH Toyota City purchasing my vehicle. More
by philipnick
Employees Worked With
Rafael Mancebo
February 19, 2014
Mr. Mancebo; Was very helpful and friendly!! During Mr. Mancebo; Was very helpful and friendly!! During the time that I was there they were VERY busy and Mr. Mancebo made me feel comfortable while I Mr. Mancebo; Was very helpful and friendly!! During the time that I was there they were VERY busy and Mr. Mancebo made me feel comfortable while I waited. He also has left a EVERLASTING impression on me and the way I think. He told me to always be positive in the way that I view a situation. I will never forget my experience here at DCH! More
by smac18
February 16, 2014
We had a great experience at DCH Toyota. Everyone went above and beyond to make us feel welcomed and to ensure that we purchased the right car for us. Neil was informative and helpful throughout the proce above and beyond to make us feel welcomed and to ensure that we purchased the right car for us. Neil was informative and helpful throughout the process and we would purchase our future cars from Neil. More
by ajpetitt19
February 13, 2014
Having purchased Toyotas for 20 years, Neil Sarrubbo was the most honest, upfront, accommodating sales person we have ever dealt with. We would recommend him highly! the most honest, upfront, accommodating sales person we have ever dealt with. We would recommend him highly! More
by dlq327
February 04, 2014
April was excellent. No hard sell. Very Knowledgeable about the car. Accomodative and friendly. Took care of all the details and any requests we had about the loan, repair requests, test drives, insuranc about the car. Accomodative and friendly. Took care of all the details and any requests we had about the loan, repair requests, test drives, insurance and scheduling pickup and delivery. Very happy with April's helpfulness and attitude. More
by mzulk63
Employees Worked With
April Zanotti
January 31, 2014
In 38 years of driving and buying cars I have to say my experience in dealing with April at DCH toyota was the best ever! I found April to be very straight forward, caring and professional. With the sa experience in dealing with April at DCH toyota was the best ever! I found April to be very straight forward, caring and professional. With the satisfaction I got here I am already planning on seeing April soon to trade in my accord for an avalon. More
by jimmg
Employees Worked With
April Zanotti
