Toyota City

Excellent Service I have had the best experience in purchasing a vehicle with Rafael. He was courteous, knowledgeable and down to earth. I felt comfortable asking ques I have had the best experience in purchasing a vehicle with Rafael. He was courteous, knowledgeable and down to earth. I felt comfortable asking questions about the vehicle and felt his responses were reliable and trustworthy which is why I decided to purchase the vehicle from him. I absolutely recommend reaching out to him for your vehicle inquires and needs. More

Best Experience ever!!! Rafael did an amazing job explaining the process of buying my first car. He answered every question that came to mind and made me feel comfortable abo Rafael did an amazing job explaining the process of buying my first car. He answered every question that came to mind and made me feel comfortable about opening up a new chapter in my life. I would defiantly recommend everyone to DCH Toyota/Scion City. More

Rafael Mancebo- Excellent employee! We are extremely happy with Rafael Mancebo's service, He was very helpful, honest, and professional. He was also very informative and knowledgeable. H We are extremely happy with Rafael Mancebo's service, He was very helpful, honest, and professional. He was also very informative and knowledgeable. He took care of everything very quickly and efficiently. Rafael has kept in touch even after the sale and answered our every question. Superior customer service! We received every piece of information we asked for and more. We are extremely pleased with this dealership, Rafael's service, and our purchase, and would absolutely recommend this dealership to anyone. Sincerely- Mirek and his Honda Odyssey More

Used Toyota Corolla Came in looking for a used car for a reasonable prize which can be managed within our budget. Found a Corolla sport model with low miles and really li Came in looking for a used car for a reasonable prize which can be managed within our budget. Found a Corolla sport model with low miles and really liked the car. Was able to bring the prize down under a reasonable amount and the only thing that made us stay with the deal was the service Neil provided. Excellent service and interaction skills. Would recommend for anyone. More

Excellent A friend of mine recommended me to this dealer. As soon as I walked in Rafael Mancebo displayed his excellent customer service skills. He informed me A friend of mine recommended me to this dealer. As soon as I walked in Rafael Mancebo displayed his excellent customer service skills. He informed me about the 2014 Toyata Hiighlander and all of its new features. It was easy to see that he was well educated and knew what he was talking about. Luis Gonzalez also helped me with the financing of the new car. I highly recommend this dealer for anyone looking for excellent customer service. More

I TRUST DCH Toyota in Mamaronack, NY I happened to find a car I loved in Cars.com and it referenced DCH Toyota in Mamaronack, NY. Quite the hike for me as it was over 75 miles one way fo I happened to find a car I loved in Cars.com and it referenced DCH Toyota in Mamaronack, NY. Quite the hike for me as it was over 75 miles one way for me. I sent a note to DCH and Rafael Mancebo responded to it favorably. So much that I practically bought the car sight unseen. Great deal, great value and most of all great SERVICE. The entire transaction went flawless and he stayed in touch by email, phone and in person. Rafael even followed up with me for some things promised AFTER the sale. he could have easily thought, the deal is complete and ignored my emails and calls but he stayed true to his word. Next time I am in the market for a car. I would certainly seek out DCH again. A top notch organization from top to bottom. Even a week later, I am extremely pleased with my purchase. Car is outstanding too. Sincerely, John More

Great Sales Man! Took great care of me! Received an exception deal! Management took car of small issue quickly. I flu from Orlando to New York to their dealership Took great care of me! Received an exception deal! Management took car of small issue quickly. I flu from Orlando to New York to their dealership because of their reputation. More