
Toyota City
Mamaroneck, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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THE TOYOTA CITY DEALERSHIP IS A VERY PROFESSIOANL PLACE. THIS IS THE 3RD CAR THAT I PURCAHASED AT THIS DELER IN THE PAST 30 YEARS. EACH CAR THAT I BOUGHT THERE WAS EXCELENT & L IS A VERY PROFESSIOANL PLACE. THIS IS THE 3RD CAR THAT I PURCAHASED AT THIS DELER IN THE PAST 30 YEARS. EACH CAR THAT I BOUGHT THERE WAS EXCELENT & LASTED A VERY LONG TIME. THE FIRST 2 CARS WERE NEW BUT THIS MOST RECENT PURCHASE WAS USED BUT IN VERY GOOD CONDITION. I RECEIVED A VERY CLEAN USED CAR. IT WAS MAINTAINED BY THE ORIGINAL OWNER HAD ALL OF THE SERVICE DONE AT THIS DEALERSHIP. THE SELLER EXPLAINED ALL THE NEEDED THINGS I NEEDED TO KNOW & HWLPED ME. REACH A FAIR AGGREEABLE PRICE. I WAS ABLE TO HAVE A TEST DRIVE AS WELL. More
My experience- Marc Ellison I purchased a new Rav 4 through Marc Ellison. He made the process easy - extremely knowledgeable and through. He was pleasant and extremely understa I purchased a new Rav 4 through Marc Ellison. He made the process easy - extremely knowledgeable and through. He was pleasant and extremely understanding as I went into dealership totally blind. Great personality. Marc is a true professional and a role model for other salesman. I give him a 10+++ More
Great customer service They service rep and tech that i dealt with were extremely thorough and informative. From start to finish they let me know what was happening with my They service rep and tech that i dealt with were extremely thorough and informative. From start to finish they let me know what was happening with my car. Identified and fixed every problem my car had wifhout issue. These guys are great. Thanks again matthew and carl More
Service appointment review This was the first service appointment for my car. Everything was fine. The estimate time for the work was an hour and it took a little more than th This was the first service appointment for my car. Everything was fine. The estimate time for the work was an hour and it took a little more than that, but I had a book to read, so no complaints. More
Great Job Everyone at the Mamaroneck Service Center was pleasant and helpful. They answered all my questions and the check up was complete in less than an ho Everyone at the Mamaroneck Service Center was pleasant and helpful. They answered all my questions and the check up was complete in less than an hour. It was a pleasure! More
Excellent in Every Respect Excellent service department - courteous and efficient. They only fix what has to be fixed. Great communication skills. Matt Rivera is the best Excellent service department - courteous and efficient. They only fix what has to be fixed. Great communication skills. Matt Rivera is the best service rep that I have ever worked with. More
Great leasing experience I accompanied with my Uncle and his wife in leasing a 2018 Toyota Highlander. Alexei Wherry was very helpful, he explained the whole entire process w I accompanied with my Uncle and his wife in leasing a 2018 Toyota Highlander. Alexei Wherry was very helpful, he explained the whole entire process with ease and confidence. There was no pressure, he was patient, he listened and did not rush us through the process. He worked with us to find what car could fit within their financial needs . We used a trade in with the current vehicle to help with the down payment. The entire process was smooth, and they were in their new leased vehicle in no time. His professionalism, courtesy and mannerism was very much appreciated. My Uncle had an issue and could not find the title paperwork in regards to the lien being paid, Alexei was able to contact the various banks and was able to have the paperwork sent over to complete the transaction, which alleviated the stress of my Uncle trying to locate the documents. With this said I highly rate Alexei and DCH for having such a very well established dealership. Thank you Alexei. More
Professional service I was very satisfied with the setvice rep i had. He was very patient with my questions and explained in detail what my car needed and the cost. I've I was very satisfied with the setvice rep i had. He was very patient with my questions and explained in detail what my car needed and the cost. I've always been happy with my experience withe the service dept at DCH TOYOTA. More
qick, easy, very polite staff From the minute I pulled in everyone was very polite and efficient. I was in and out with a beautiful loaner in no time. And everyone I spoke to was v From the minute I pulled in everyone was very polite and efficient. I was in and out with a beautiful loaner in no time. And everyone I spoke to was very patient and took the time to explain. Great experience - bragged about it. Thanks. More
Excellent as always Efficient, professional service from the technician who greets you to the service rep to the cashiers. Facility is always clean and reps are available Efficient, professional service from the technician who greets you to the service rep to the cashiers. Facility is always clean and reps are available for any questions. Seems like the employees truly take pride in their work and it shows. And the complimentary carwash after service is a welcome extra that I always appreciate. More