Back

Toyota City

Mamaroneck, NY

4.1
1,073 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip! From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none. We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect. Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
Contact Dealership

1305 E Boston Post Rd

Mamaroneck, NY

10543

Directions

By Type

Showing 1,073 reviews

May 02, 2019

Excellent dealership, great service provided. Everyone very I recommend this dealership because of the excellent, very professional and friendly staff. I will definitely come back for my next car and also loved More

by Yaris2019
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Croce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Toyota City responded

It’s great to hear that your visit with us earned a 5-star rating. We hope that you enjoy your new Yaris! Please come back and see us again soon.

May 01, 2019

great dealership Working with DCH Toyota was the best experience I've had buying a car. They made it easy and simple. Their offers were fair and reasonable. I never fe More

by srm18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahira, Allen Stern, Jennifer Colon
May 09, 2019 -

Toyota City responded

Thank you so much for your five star review. We thank you for allowing us to earn your business and are happy to hear you had a great experience!

May 01, 2019

Man of his word Matt from DCH is a honest and reputable individual My appointment was kept. The price quoted on the phone was the price I paid The time the car w More

by Schauer275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Modica, Mathew Rivera, Michael Vetrano
May 09, 2019 -

Toyota City responded

Thank you for taking the time to share your comments about Matt. He is a valuable team member and we are so pleased that was your experience. We look forward to continue servicing your vehicle!

May 01, 2019

Courteous & Efficient Everyone is helpful & courteous. The actual service time is reasonable. The coffee & bagels are edible. The wait room is clean, although the tv sho More

by Michael Asen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Modica, Mathew Rivera, Michael Vetrano
May 09, 2019 -

Toyota City responded

Michael, thank you for your 5-star review. We appreciate you choosing DCH Toyota City and hope to see you soon!

April 30, 2019

Very helpful salesman Very good sales experience with Brandon was very attentive to what I wanted in the purchase of my vehicle . Responsible in seeing what features you w More

by Luis Ortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Gross
May 09, 2019 -

Toyota City responded

Thank you Luis for taking the time to write about your experience. It is wonderful to hear that Brandon able to provide you with excellent service! We look forward to working with you again in the future

April 29, 2019

Maintenance and Detail - Excellent From the moment I drove my car into the service center all the employees came across very knowledgeable and polite. In addition to a maintenance servi More

by Joann A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Modica
May 09, 2019 -

Toyota City responded

Thank you so much for the five star review Joann! We are happy to hear you had an exceptional experience with us!

April 29, 2019

Reliably First-Rate I was tempted to click "No" as my answer to your "was the service exceptional?" question, only because I have come to expect nothing but the highest q More

by David444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
May 09, 2019 -

Toyota City responded

David, we would like to thank you for sharing this great review about our service department! We appreciate your business and look forward to seeing you soon!

April 26, 2019

Matthew Rivera Provides Excellent Sercice at DCH Toyota City Matthew my service adviser is outstanding & helps keep the Avalon running in tip top shape! Matt is truly the best & reason I keep coming back!!! More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
May 09, 2019 -

Toyota City responded

We appreciate your five star review, Larry. It’s so nice to hear that Matt helped to make your experiences such positive ones. We are lucky to have him on the team. Please come back to visit anytime!

April 25, 2019

Replacing a flat tire In two different visits (the first was to check the flat and order a new tire; the second was to remove the spare and put on the replacement), it was More

by Gurn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia "Ginny" Bisconti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin White, Joe Modica, John Pritts, Gabriel Rosario, Michael Vetrano
May 09, 2019 -

Toyota City responded

Thank you for your great review! We are happy to hear Robin provided you with exceptional service. Thank you for your business and we hope to see you soon!

April 24, 2019

Great Service From the minute I arrived - everyone is patient and polite - it goes a long way and I really appreciated it. I don't know everyone's name, but the per More

by J. Mollica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Rosario
May 09, 2019 -

Toyota City responded

Thank you for your great review! We appreciate your business and look forward to serving you for many years to come!

...
41
...