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Toyota City

Mamaroneck, NY

4.1
1,073 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip! From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none. We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect. Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
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1305 E Boston Post Rd

Mamaroneck, NY

10543

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Showing 1,073 reviews

May 15, 2019

Service Experience Was Excellent - As Usual Very happy with my servicing. The dealership has kept my 2008 RAV4 running for 11 years. Matt is my advisor and he is very helpful and accommodating More

by Long time customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
May 20, 2019 -

Toyota City responded

Thank you for the exceptional review. We appreciate you being a loyal customer with us and we wish you many more happy miles in your Rav4!

May 15, 2019

Excellent service My mother and I leased a Camry and it was a smooth experience. Our sales agent was upfront with us and made us feel comfortable throughout the entire More

by ThomasL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia "Ginny" Bisconti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Croce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Stern
May 20, 2019 -

Toyota City responded

Thomas, we sincerely appreciate your five star review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We look forward to serving you for many years to come!

May 15, 2019

Leased a Highlander The price was equivalent to all the other dealerships. Joe Croce made the difference. He is a delivery coordinator. He spent a lot of time helping us More

by Newnewyorker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Croce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexei Wherry
May 20, 2019 -

Toyota City responded

We’re glad that Joe was able to address your purchasing needs and to place you in a vehicle that met your specifications. We appreciate you choosing us as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new car! Please come back and see us again soon!

May 14, 2019

This is our 5th lease with DCH! Great service all around. Everyone is super helpful. Leasing our highlander is a painless experience. We keep coming back because this dealer is rel More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Croce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexei Wherry
May 20, 2019 -

Toyota City responded

Thank you Carol for the five star review! We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and look forward to continue serving you for many years to come!

May 14, 2019

Excellence The leasing process was professional and thorough. Virginia Bisconti was excellent at finding the car I wanted and obtaining a deal that made me very More

by Nutmegger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia "Ginny" Bisconti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Toyota City responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

May 14, 2019

very good, quick and good service Very good service, on time, no hidden topics. very transparent and friendly. The waiting room was very comfortable with wifi and coffee. The personnel More

by Sergio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
May 20, 2019 -

Toyota City responded

Sergio, thank you for your awesome review! We look forward to serving you for many years to come.

May 11, 2019

It was a great experience for me. Just leased a 2019 RAv4. From the sales person to the back office support, particularly joe did a great job during my lease process. I will definitely recommend a friend over More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Croce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexei Wherry
May 20, 2019 -

Toyota City responded

Congratulations on your new Rav4 Tracy! We welcome you to the family and truly appreciate your business. I will make sure that Joe knows how pleased you are with his service.

May 10, 2019

The Easiest Car-Buying Experience I have just leased a new Camry from DCH in Mamaroneck and the experience couldn't have been better. Our sales person, Alexei Wherry, was friendly, pr More

by happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Croce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexei Wherry
May 20, 2019 -

Toyota City responded

It’s great to hear that your visit with us earned a 5-star rating! It brings us much joy that Joe and Alexei provided you with a great car buying experience. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

May 09, 2019

Sales staff Friendly staff very professional deal done quickly no bs or pushy salespeople trying to sell u extended warranties etc. very happy with the deal I got More

by Justin1216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Croce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Toyota City responded

Justin, we are incredibly grateful for your five star review. Thank you so much for doing business with us!

May 08, 2019

Someone ocared I always feel that everyone at DCH values my safety every time I bring my car in for service. Caring, meticulous service is the sum of my experience e More

by RAVJane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia "Ginny" Bisconti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Modica, Michael Vetrano
May 09, 2019 -

Toyota City responded

Jane, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and we’re here for you anytime.

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