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Toyota City
Mamaroneck, NY
1,073 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip!
From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none.
We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect.
Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,073 reviews
October 31, 2019
Camry Lex was great. Joe was very helpful and did a great job. Randy was also very good.. I want to thank you all for a great experience Lex was great. Joe was very helpful and did a great job. Randy was also very good.. I want to thank you all for a great experience More
by julmike94
October 31, 2019
Excellent experience Ginny, Menah and Joe were so friendly, helpful and efficient! I had been dreading the lengthy process of turning in the old leased car and getting the Ginny, Menah and Joe were so friendly, helpful and efficient! I had been dreading the lengthy process of turning in the old leased car and getting the new one.. Your staff were so efficient and pleasant that I won't be dreading the next turnover. More
by aterrell30
Employees Worked With
Other Employees :
Not sure which Joe helped us but he put the plates on the new car.., Menah Eltouby
October 31, 2019
2020 Sienna Joseph was terrific selling me a new car. Joe was fantastic explsing how my new Sienna works. I found my way to Toyota of Mamaroneck via Consumer Re Joseph was terrific selling me a new car. Joe was fantastic explsing how my new Sienna works. I found my way to Toyota of Mamaroneck via Consumer Reports. You can't go wrong dealing with the people at DCH Toyota City. More
by fhawrylak
October 30, 2019
No Games Worked with George & Joe on the purchase of a pre-owned Rev4. They were both friendly, funny, and an overall good guy. They were straight to the point Worked with George & Joe on the purchase of a pre-owned Rev4. They were both friendly, funny, and an overall good guy. They were straight to the point which I appreciated very much. More
by Gbarb
October 29, 2019
Leasing a Toyota Corolla with ease Both George Parker and Joe Croce were very instrumental in my leasing a Toyota Corolla again at this dealership. They were professional, very helpful Both George Parker and Joe Croce were very instrumental in my leasing a Toyota Corolla again at this dealership. They were professional, very helpful and friendly. The were thorough in explaining the 2020 features of the vehicle and answered all my questions. Joe, in particular, spent a lot of time with me to make me feel comfortable in the car. I was delighted to leave with my fifth Toyota from this dealership. More
by ILEANA
October 28, 2019
Smooth Service appointment First time using DCH. Appointment for scheduled service and software update. Also arranged for loaner car. They have everything very well organized First time using DCH. Appointment for scheduled service and software update. Also arranged for loaner car. They have everything very well organized in terms of check in, arrangement for the car. Also smooth sailing when I came to pick up my car. They also have a great customer lounge with free bagels. I will return. More
by yenrotta99
Employees Worked With
Mathew Rivera
October 28, 2019
Leo and Joe were extremely helpful. They are a pleasure to work with and very professional. I look forward to enjoying my 5th Toyota thanks to work with and very professional. I look forward to enjoying my 5th Toyota thanks More
by Tony
October 27, 2019
Always Recommend Always treated fairly at DCH, never feels pressured. I am on my 5th toyota that i have had serviced at DCH and I always recommend them. Always treated fairly at DCH, never feels pressured. I am on my 5th toyota that i have had serviced at DCH and I always recommend them. More
by rayc77
Employees Worked With
Gabriel Rosario
October 27, 2019
Routine maintenance From making the appointment until the time I rolled out with a newly washed vehicle, I was treated with politeness and efficiency. Obviously my time m From making the appointment until the time I rolled out with a newly washed vehicle, I was treated with politeness and efficiency. Obviously my time met something to these folks. They explained everything clearly and quickly. Before I could finish my coffee it seemed my car was ready. I have purchased two cars and leased a third from this dealership. Their level of service is one of the reasons I keep coming back . More
by Omagon54
Employees Worked With
John Pritts, Mathew Rivera, Robin White
October 26, 2019
Our latest Camry purchase I have been completely satisfied with the service I received from Toyota City, once again, in particular with the help of John Pritts and Joe Croce p I have been completely satisfied with the service I received from Toyota City, once again, in particular with the help of John Pritts and Joe Croce purchasing our new Camry, and year-in and year-out with Michael Vetrano's help in the Service Department. More
by Camry Lifer
