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Toyota City
Mamaroneck, NY
1,073 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip!
From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none.
We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect.
Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,073 reviews
November 06, 2019
All in all it was a good experience. The financial aspects The financial aspects was left for the last item, late in the evening and not very well explained . Papers given to me lacks any signatures. Could t The financial aspects was left for the last item, late in the evening and not very well explained . Papers given to me lacks any signatures. Could this be rectified? More
by kthamby
November 05, 2019
Prius New I arrived at Toyota City the first time in 13 years. Everyone was very friendly and Joe Croce showed me where the coffee was. The floor had been exp I arrived at Toyota City the first time in 13 years. Everyone was very friendly and Joe Croce showed me where the coffee was. The floor had been expanded and looked terrific. George Parker arrived with the new Prius and we went for a ride. I love the Prius! This one is more safety built and warns you if you are going out of your lane and if someone is approaching in your blind spot. George and Joseph made me feel at home. More
by rcooney
Employees Worked With
Other Employees :
I forgot my financial lady's name, but she was also excellent., George Parker
November 05, 2019
New car Joe Croce was an amazing very informative person to deal with in purchasing our Rav 4 2019 vehicle Eric our salesman was helpful in getting us our D Joe Croce was an amazing very informative person to deal with in purchasing our Rav 4 2019 vehicle Eric our salesman was helpful in getting us our Dealership financing at 0 percent Thank you Joe and Eric More
by dragonem
November 04, 2019
Camry XLE Salesperson , John , and delivery coordinator , Joe, and financial manager, Menha, have been courteous and knowledgeable in assisting me with my ne Salesperson , John , and delivery coordinator , Joe, and financial manager, Menha, have been courteous and knowledgeable in assisting me with my new vehicle. I highly Recommend . More
by lcallahan122
November 04, 2019
Highlander AndGeorge Parker was a very helpful salesman and Joseph Croce was very knowledgeable delivery coordinator. I would definitely recommend these gentleme AndGeorge Parker was a very helpful salesman and Joseph Croce was very knowledgeable delivery coordinator. I would definitely recommend these gentlemen if someone is considering a purchase at DCH Toyota City. More
by Broadwaymike1948
November 02, 2019
Toyota C-HR Joseph was great to help me understand the features in the car. I recommend this dealership to anyone looking for a new or used Toyota. Joseph was great to help me understand the features in the car. I recommend this dealership to anyone looking for a new or used Toyota. More
by ArthurHenderson
November 02, 2019
Ginny and Joe were wonderful to work with they were fast ,e Ginny and Joe were friendly,efficient,and Fast.i was in and out of the dealership in no time,which was very important to me I hate waiting around. T Ginny and Joe were friendly,efficient,and Fast.i was in and out of the dealership in no time,which was very important to me I hate waiting around. They were attentive to my needs. Very pleased with the whole process. Thank you Toyota. More
by pilzberry313
November 02, 2019
excellent service, as usual Brought my 2018 Avalon Limited Hybrid in for routine factory maintenance, a NYS Inspection, and an estimate for minor body work. My regular agent Mi Brought my 2018 Avalon Limited Hybrid in for routine factory maintenance, a NYS Inspection, and an estimate for minor body work. My regular agent Michael Vetrano and the manager Joe Modica were super helpful and friendly and professional, as always. Most important of all, they always know what they are doing and are 100% honest and upfront about the costs. Very pleased. I have been going to them for decades and will continue to do so! More
by Alan
Employees Worked With
Joe Modica, Michael Vetrano
November 01, 2019
Service Appointment Excellent service , very courteous reps . service reps took the time to explain what service was performed and what I would need to have done in the f Excellent service , very courteous reps . service reps took the time to explain what service was performed and what I would need to have done in the future . Also I appreciated the free car wash..Very satisfied Toyota owner.. More
by Vince
Employees Worked With
Joe Modica
October 31, 2019
Service personnel were most knowledgeable and helpful. The waiting area was neat, clean and comfortable. My car was serviced in a timely manner. Any work done was fully explained. The waiting area was neat, clean and comfortable. My car was serviced in a timely manner. Any work done was fully explained. More
by R
Employees Worked With
Michael Vetrano
