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Toyota Chula Vista

Chula Vista, CA

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61 Reviews

650 Main St

Chula Vista, CA

91911

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February 13, 2011

HORRIBLE! What should have taken and week and a half almost took a month. Car was returned to me scratched and passenger side window nonoperational. The Service Manager denied all liability and said the More

by ChulaToyotaIsHorrible
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Damian, Greg Chalmers
Apr 17, 2012 -

Toyota Chula Vista responded

This is a communication break down that we have learned from as your insurance company and an outside body shop completed the paperwork,billing,and needed repairs. We thought that you were involved more than actual happened. This could and was still a discussion to be had with the insurance company decision for repairs. We could have contacted both the body shop and insurance with you for resolve assistance. We now have the body shop/insurance contact you with progress,repairs being completed and estimated. Sorry for the issues and would always like a chance to work with you/your vehicle again.

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