Toyota Chula Vista

Every time I go in for service it's the easiest errand I complete. Always perfect and awesome customer service. All the service advisors greet you when you get there. They always provide coupon prices for complete. Always perfect and awesome customer service. All the service advisors greet you when you get there. They always provide coupon prices for your services. The person I dealt with was Manny Herrera. He was so great and so outgoing, he made my time there enjoyable And not time wasting. He helped me from start to finish. He wrote me up and followed up and at the end cashed me out. I give a lot of credit to the service advisors for everything thing they do and with a smile. Manny Herrera will be the reason I will continue going back. I recommend Toyota of chula vista to anyone. Good job from the service manager to hiring those guys!! More

The employess are very friendly and knowledgeable. Reminder are sent when check-ups on you car is due. I would reommend them to friends and family. Reminder are sent when check-ups on you car is due. I would reommend them to friends and family. More

Greg came right out to help even though I was there before they opened. In the past there was Henery, Chrystal and Miriam, all people I would hire for my construction Company. I like the politeness tha before they opened. In the past there was Henery, Chrystal and Miriam, all people I would hire for my construction Company. I like the politeness that they have , it is genuine and shows how happy and satisfied they are too be emploed by Toyota. Good job team, keep it up ! Sincerely, Dwayne Snider More

Wow! What a team! I was greeted by both Brenda and Crystal. I came to pick up my car and both replied they could take care of me. Crystal went over my invoice and asked if I had any questions. My serv Crystal. I came to pick up my car and both replied they could take care of me. Crystal went over my invoice and asked if I had any questions. My service advisor, was with another customer, however Crystal did great in checking me out. I was surprised how they all are aware of each others customers. I highly recommend Toyota Chula Vista. More

I really enjoyed my experience at Toyota Chula Vista, they always take good care of me. I would definitely recommend it to anyone. It is a pleasure to deal with Mr. Greg Chalmers the manager at the servi they always take good care of me. I would definitely recommend it to anyone. It is a pleasure to deal with Mr. Greg Chalmers the manager at the service department. Thank you J More

Service was done in a very professional and friendly manner. Will highly recommend this dealer to friends and family members. thank you for a great service. manner. Will highly recommend this dealer to friends and family members. thank you for a great service. More

Friendly service very accurate fast and in timely manner. They were also professional and clean my car thoroughly after the tire rotation. Jesus explained to me in detail what my car needed. They were also professional and clean my car thoroughly after the tire rotation. Jesus explained to me in detail what my car needed. More

Been using them since opened six years ago, great people and the best prices in town.Have been doing regular service,brakes and they helped me with an expensive repair of a oil leak with a free rental vehic and the best prices in town.Have been doing regular service,brakes and they helped me with an expensive repair of a oil leak with a free rental vehicle. More

Customer service is great. Mr. Manny Herrera is very accomodating and made my visit to service center very pleasant. He is organized in dealing with the customers. accomodating and made my visit to service center very pleasant. He is organized in dealing with the customers. More

I have so much to say, I don't know where to start. I brought in my vehicle to get a 30,000 miles service and the recall problem fixed. He stated it would take 3 hours and I requested for a shuttle to my brought in my vehicle to get a 30,000 miles service and the recall problem fixed. He stated it would take 3 hours and I requested for a shuttle to my home. I was told it would take 10 mins. I checked back, they said another 20 mins. and to wait in the waiting lounge. Thirty minutes later, they stated the shuttle just left and my name wasn't on a list. At this time, I saw my vehicle ready to go but I was told that they needed to check on something and it would take another 30 minutes. They offered to put my name on a list for the shuttle but at this point I am very upset and frustrated. I stated I would wait for my vehicle because I had already spent my whole morning in the lounge. When I finally got my car, I was just told that the whole service wasn't done. I asked why they didn't approach me and tell me so I could have had the whole service done. It was a waste of my time. Poor customer service and communication. I will not recommended this dealership to any of my friends and family. I've had another poor experiences with this dealership in the past but this time was the last straw. More