Toyota Chula Vista

Excellent customer service Thank you everyone that helped us was very nice we will recommend Toyota us was very nice we will recommend Toyota More

Thank you Javier, assistant service manager, and the experienced service team at Toyota Chula Vista. I always have confidence in the best possible service completed in a timely manner at a reasonable pr experienced service team at Toyota Chula Vista. I always have confidence in the best possible service completed in a timely manner at a reasonable price to keep my Toyota running safely and efficiently. Best auto service on the planet. Thanks again! More

Pleasant experience. Car was being manufactured when we left a deposit. Dealer kept us informed on progress. Actual puchase went well. Saleman demonstrated all featur Car was being manufactured when we left a deposit. Dealer kept us informed on progress. Actual puchase went well. Saleman demonstrated all features and set up my phone for me More

Service department appears to be very understaffed. For a oil change, tire rotation and balancing, I waited about 5 hours before I got my car back. I will not be using this dealer in the future. For a oil change, tire rotation and balancing, I waited about 5 hours before I got my car back. I will not be using this dealer in the future. More

If it weren’t for Sergio in service, going above and beyond to ensure my vehicle was serviced on time, I would rate a 1-star. His communication and professionalism is top notch. He is a huge asset to th beyond to ensure my vehicle was serviced on time, I would rate a 1-star. His communication and professionalism is top notch. He is a huge asset to this dealership and should be treated as such by the company. More

Had a 9:00 a appt and waited in my car do an hour and 20 min as cars behind me and all the one infront were being helped, I was #3 and the car in the right row was #9 and 15 & 23 behind started to pass me I min as cars behind me and all the one infront were being helped, I was #3 and the car in the right row was #9 and 15 & 23 behind started to pass me I waved the assistant over and expressed my concern, he apologized and had the customer service rep came out immediately. Not very happy with the scenario. But I had to send an honest review. More

Go to Kevin for all your car service needs. Very friendly, efficient and honest. The very best! Very friendly, efficient and honest. The very best! More

Susanna is an amazing sales woman. She helped me from the very beginning to the very end. She did her best to get me the best deal possible, even in the situation that I was in. I left She helped me from the very beginning to the very end. She did her best to get me the best deal possible, even in the situation that I was in. I left with a car that I love. One thing that I do not appreciate is the way that sales representatives split commissions with internet salesman. Apparently, Giovanni will receive part Susanna’s commission just for sending out an automated text message to me, however I don’t even know what he looks like nor have I ever spoken to him and he has not helped in anyway. I hope that this review comes across the right person so they can really reflect on how commissions are distributed out among employees. Additionally, after I left the dealership, my car was still locked by the dealership essentially leaving me stranded for about an hour once I tried to turn on the car after I had left the dealership. Once again Susanna went out of her way to unlock the car for me when no one else would. She deserves employee of the year and it’s barely January. More

Best dealer excelente customer service although sometimes service department takes long even with schedule appointment service department takes long even with schedule appointment More

Toyota representative were really nice and kind. All my questions were answered correctly and with a smile All my questions were answered correctly and with a smile More