Back

Toyota Carlsbad

Carlsbad, CA

3.5
796 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

Directions

By Type

796 Reviews of Toyota Carlsbad

August 22, 2016

professional I had my 15,000 mile check up and was booked in a 7.10 am by very helpful staff. Checked out a 8.15 am and drove home. Very happy. More

by cammysnan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah carroll
Aug 22, 2016 -

Toyota Carlsbad responded

Hi there, Thank you so much for sharing your experience! We know your time is valuable, booking appointments are one of the best ways to ensure you are serviced in a timely manner. Thank you for your appointment! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 22, 2016

Excellent job and service. Friendly staff , good and quick service .they did all what they promised,did a nice free inspection ,large nice waiting room with cafe and other thing More

by Honda2016
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noal
Aug 25, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much choosing Toyota Carlsbad as your Service Center! We appreciate you! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 20, 2016

Best deal My salesman (Roy Mumma) was very helpfully, patience, and very knowledgable. I came to see a very specific make, but left with a better vehicle, and a More

by Quan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Mumma and Tracy
Aug 22, 2016 -

Toyota Carlsbad responded

Hi there, Thank you for sharing your experience with Roy Mumma! It is so exciting that Roy exceeded your expectations and got you a stellar deal! Be sure to take a picture and post it to our Facebook page!!! :) Thank you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 20, 2016

Great service Writers Having a service writer one trusts goes a long way towards having a great experience keeping my Prius running in tip top shape! With Starbucks., yumm More

by Prius Gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karinna Hyatt filled in for my usual service writer, Keziah Benson, who was not available. Thanks Karinna! You were great!
Aug 22, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for sharing your experience with our Service Center! You! It is great to hear you use our amenities to the fullest! No time wasted when your vehicle is in for service! :) Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 20, 2016

No complaints! Fast, good service. Helpful, friendly service person. ( Also, good coffee and pastries.) I have used Toyota Carlsbad to service my Prius for 15 yeas More

by Robin Friedheim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Marquez
Aug 22, 2016 -

Toyota Carlsbad responded

Hi, Robin! Thank you so much for your patronage! We are happy to have you as part of our Toyota Carlsbad family! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 19, 2016

2016 Prius Alex was great, price great, sales was easy and smooth. No hesitation recommending Toyota Carlsbad. Second car purchased there and will return again i More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ordonez
Aug 19, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for choosing Toyota Carlsbad! We appreciate your loyalty! Don't wait 10 years! Make sure to visit us for your regular maintenance on your vehicles!! Enjoy your new Prius! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 19, 2016

I had a good time. This place has a remarkable service waiting room. Free coffee or hot chocolate, they also have food if your wait is long, prices about logical. The ha More

by DemelzaSmiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete
Aug 19, 2016 -

Toyota Carlsbad responded

Hi, there! Toyota Carlsbad is a family environment and we want you to relax and take a load off while you wait! We are happy to offer you coffee, hot chocolate, and cookies! Glad you enjoyed your wait with us! Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 19, 2016

Excellent From beginning to end I was treated with professionalism, respect and kindness. I will, without hesitation, highly recommend Toyota Carlsbad to all m More

by Annetta L Ferguson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy and Aaron Flore
Aug 19, 2016 -

Toyota Carlsbad responded

Hi, Annetta! Thank you so much for sharing your experience! We appreciate your recommendation! Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 18, 2016

Just as your TV ads state, relaxed and friendly place! Sal was absolutely wonderful. He was patient when the vehicle didn't behave as I described. He suggested the car remain overnight and they will try i More

by Jimmie R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salvador Lua Becerra wonderful adviser. Very helpful. Thank you.
Aug 19, 2016 -

Toyota Carlsbad responded

Hi Jimmie, Thank you for sharing your experience with Sal! It is so great to hear Sal suggested you leave your car overnight so our team had an opportunity to experience the issues you described. I know Sal was happy to help and get you back on the road safely and in a timely manner! Thank you for choosing Toyota Carlsbad! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 18, 2016

Quick, trusful, and professional The staffs are very nice, friendly and professional. The service is quick, quality and timing as promised. I am happy that the issue of my car was pre More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany and Corinna
Aug 19, 2016 -

Toyota Carlsbad responded

Hi! Thank you so much for sharing your experience on Dealer Rater! I am pleased to hear our Parts and Service Center diagnosed your car quickly and got you back on the road! Have a great weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

...
42
...