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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
917 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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917 Reviews of Toyota Carlsbad Parts & Service

February 27, 2024

I had a good experience from check in until the time I was notified that my car was ready. More

by John McCaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amador
Report | Print
Feb 28, 2024 -

Toyota Carlsbad Parts & Service responded

John, We couldn't be more pleased to see that you were well taken care of from start to finish. We are extremely grateful for your business and we look forward to continuing to take care of all your vehicle needs for many years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 26, 2024

Tom was my advisor for my car service. I am fully satisfied for the service provided, and Tom is awesome! Highly recommended! More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Grasser
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Feb 26, 2024 -

Toyota Carlsbad Parts & Service responded

Rose, We're so lucky to have Tom on our team and it's no surprise to read this and see that he provided you with the best service possible. We can't wait to share this 5-star review with him and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 26, 2024

Awesome service! We couldn't be happier with the professional service provided by Keif Ramstad. Thank you! More

by Dwight Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keif Ramstad
Report | Print
Feb 27, 2024 -

Toyota Carlsbad Parts & Service responded

It's our pleasure, Dwight! Glad Keif has taken great care of you and thank you for both your business and your 5-star review. We hope your Toyota is treating you well and we are counting down the days until your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 20, 2024

Great service. Very friendly and helpful. Very comfortable while I waited for my service to be completed. Thank you! More

by epadilla01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Report | Print
Feb 20, 2024 -

Toyota Carlsbad Parts & Service responded

It's our pleasure! Thank you for choosing us for your Toyota needs and for sharing your positive feedback. We're glad you are comfortable while you wait and we can't wait to see you here at your next service visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 15, 2024

Great service center: from start to finish customer service is the finest in the city More

by Rjnussrallah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Report | Print
Feb 15, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see you are well taken care of from start to finish. Thank you for choosing us for your Toyota needs and thank you for this 5-star review. Until next time! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 11, 2024

Tanner was very helpful and informative, will definitely bring my car back to him next visit More

by Teamapres30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Feb 12, 2024 -

Toyota Carlsbad Parts & Service responded

Tanner is a quality asset to us here and it's great to see he ensured you received the 5-star service that you deserve. We can't wait to share your positive feedback with him and we look forward to seeing you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 11, 2024

Very friendly and professional service would recommend to friends and family Nice comfortable waiting area. More

by mmfishon80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Diaz.., Amber Morris
Report | Print
Feb 12, 2024 -

Toyota Carlsbad Parts & Service responded

We're happy you receive 5-star service and you're comfortable while you wait. Thank you for choosing us for your vehicle needs. We are looking forward to serving you, your friends, and your family in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 04, 2024

Dave Ramstead is the best service man. Always very friendly and helpful. I won’t go to anyone else. Service department is extremely excellent. More

by Sheque123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ramstead , Amber Morris
Report | Print
Feb 05, 2024 -

Toyota Carlsbad Parts & Service responded

Dave is an all-star and is constantly going above and beyond to accommodate our valued customers. We can't wait to share this 5-star review with him and we can't wait to see you here at your next service visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 03, 2024

Got an appointment for servicing today easily the afternoon before. I was taken care of by my friendly service advisor quickly and given good advice on when to replace my tires. No surprises with the More

by CypressMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ramstad
Report | Print
Feb 05, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see our team was accommodating and you were completely satisfied with your experience. Thank you for both your business and your review. We can't wait to provide you with this same 5-star service again soon. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 03, 2024

Friendly staff, the way they send you a video checking your car is amazing to let you know how your car looks like More

by mbjaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Report | Print
Feb 05, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see you like the video we send you showing you the work being completed on your vehicle. Thanks for choosing us for your vehicle needs and thanks for this 5-star review. Until next time! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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