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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
839 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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839 Reviews of Toyota Carlsbad Parts & Service

June 25, 2024

Excellent. .Pete was very professional and he kept me up dated on everything goes on with my vehicle thank you and a wonderful service… More

by Feaochris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
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Jun 25, 2024 -

Toyota Carlsbad Parts & Service responded

Chris, It's great to see you received both top-notch service and communication from Pete. We appreciate you choosing us here for your Toyota needs and we look forward to seeing you here at your next visit. Thank you for this 5-star review! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 22, 2024

It was an excellent experience. Nicole was very friendly and I enjoyed having her as my service guide. More

by Garylangen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cofey
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Jun 24, 2024 -

Toyota Carlsbad Parts & Service responded

Gary, It's a pleasure to read about your experience with Nicole. We're happy she took great care of you and your vehicle. We hope it's treating you well and we hope to serve you again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 22, 2024

Codey provided a great customer service! He has a pleasant attitude. Car was ready before I had to leave to an appointment. More

by gonza035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codey
Report | Print
Jun 24, 2024 -

Toyota Carlsbad Parts & Service responded

We're lucky to have Codey on our team and it's no surprise he provided you with the top-notch service you deserve. We'll be sure to share this 5-star review with him and we look forward to seeing you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 21, 2024

Everything went very well and I was informed about the work that would be performed Thank you, John More

by Jk.stet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jun 24, 2024 -

Toyota Carlsbad Parts & Service responded

John, It's great to see you received both quality service and communication. We're glad you drove home satisfied and we can't wait to see you here at your next visit. Until then. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 20, 2024

In for warranty work and Taylor Ainsworth service writer was terrific as was Nicole in car rentals. More

by dm2em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ainsworth in service, Nicole in car rental
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Jun 21, 2024 -

Toyota Carlsbad Parts & Service responded

It's a team effort here and we're happy to see both Taylor and Nicole took great care of you. We appreciate you taking the time to share this and we hope to provide you with this same 5-star service again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 20, 2024

This was my first experience with Toyota of Carlsbad and it went perfectly ! Special thanks to my Service Advisor Noah Carrol who did an Excellent job of explaining everything to me in detail ! More

by Paul W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Carrol
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Jun 21, 2024 -

Toyota Carlsbad Parts & Service responded

Welcome to the family, Paul! We're happy to see your first experience was a great one and we hope to continue to help take care of all your Toyota needs! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 19, 2024

Jennifer was fantastic as my Service Advisor. Honest, knowledgeable and thorough. Great customer service! I’ve been going to Toyota Carlsbad for years and they never let me down. Jennifer’s custo More

by nashville13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Baray
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Jun 20, 2024 -

Toyota Carlsbad Parts & Service responded

Jennifer is awesome and it's no surprise she provided you with the best service possible and you drove home satisfied. We'll be sure to share this amazing review with her and we can't wait to see you here at your next visit! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 18, 2024

Everyone was very courteous and helpful with my navigation problem. They spent a lot of time on the problem and found the solution. Very, very impressed. More

by Kemp3159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody fedder
Report | Print
Jun 19, 2024 -

Toyota Carlsbad Parts & Service responded

We're here to help and happy to see our team worked hard to resolve this issue with your vehicle. We're glad you drove home satisfied and we hope to serve you again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 18, 2024

Car was ready when promised. Tanner was great. Lobby is nice clean and spacious. Thanks! More

by Ccoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Jun 19, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see you received prompt and quality service from Tanner and our team and you were comfortable while you waited. Thank you for taking the time to share this. We hope all is well and we hope to serve you again soon. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 17, 2024

The customer attention to detail is outstanding every time I come for service. I highly recommend Toyota Carlsbad rather buying a new vehicle or for service. More

by Big Poppa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Pierson
Report | Print
Jun 18, 2024 -

Toyota Carlsbad Parts & Service responded

We take pride in providing quality service here and we couldn't be happier that both our sales and service teams provide you with just that. Thank you for choosing us for your Toyota needs. We hope all is well and we hope to continue to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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