Toyota Bountiful
Bountiful, UT
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I was only given 2 options of a RAV4 that would be available in my 2-3 week window of needing a car. Scheduled to arrive 11/30-12/6. Today is 12/31 and I'm still waiting. Vuc was kind enough to lend m available in my 2-3 week window of needing a car. Scheduled to arrive 11/30-12/6. Today is 12/31 and I'm still waiting. Vuc was kind enough to lend me a car until mine arrives, but communication has been bad. They keep telling me when my car will be ready, then wait until the last minute to tell me it isn't. Messed up all my Christmas/New Year travel plans with the wonderful communication. FYI, they also won't allow anyone to pay cash. Toyota financing only. More
First time to this dealer and was treated eitb great attitude from service advisors. It's out of my way but will definatly make the trip for service. attitude from service advisors. It's out of my way but will definatly make the trip for service. More
Service agent was nice. Manager wouldn’t match tire price at Costco (okay). Had to pay for oil service over phone (okay). Prefer to get an itemized bill first. After-hour ke Manager wouldn’t match tire price at Costco (okay). Had to pay for oil service over phone (okay). Prefer to get an itemized bill first. After-hour key handoff with sales receptionist was one of the worst customer service interactions in recent memory. More
Quality of service has gone down hill at this dealership: slow service, no longer doing car washes/vacuuming, vending machine has replaced the self serve soda, etc. We will be choosing a different service lo slow service, no longer doing car washes/vacuuming, vending machine has replaced the self serve soda, etc. We will be choosing a different service location in the future. More
Corey, Chris, Bobby & Sebastian were awesome 👏🏾 to work with! You looking for a great Toyota dealership; this is the 1!! Conversations were fluid & they pointed me in the right direction for my next vechic with! You looking for a great Toyota dealership; this is the 1!! Conversations were fluid & they pointed me in the right direction for my next vechicle. They listened to what my requirements & got mrme the right toyota. I love ❤️ it!!! Thanks GUYS, I will be back for my next car. More
Quick and easy service. It was nice to have a car wash and detail done with my car service this time. This service was not provided with my last two oil changes. Zak was fri It was nice to have a car wash and detail done with my car service this time. This service was not provided with my last two oil changes. Zak was friendly and welcoming. More