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Toyota Bountiful

Bountiful, UT

4.2
1,538 Reviews

2380 South Highway 89

Bountiful, UT

84010

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Showing 1,538 reviews

December 31, 2022

I was only given 2 options of a RAV4 that would be available in my 2-3 week window of needing a car. Scheduled to arrive 11/30-12/6. Today is 12/31 and I'm still waiting. Vuc was kind enough to lend m More

by NA11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
AJ, Vuc, Jennifer, Jeremy, someone from finance not pictured
Jan 10, 2023 -

Toyota Bountiful responded

NA11, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. This has been forwarded to our management team for review but our guest relations team has been unable to find you in their system with the screen name provided here. Please give Crystal, our guest relations manager a call at (801)683-2295, so we may forward this information to management. We sincerely value your business and your feedback. Thanks!

December 30, 2022

Amazing job working my car in unscheduled to fix an immediate problem. Definitely a great experience! More

by Bearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Burton, Andrew Slade, Elijah Lunt, Ethan Holdaway, Trevor Gleave, Tyler Honsvick
Dec 31, 2022 -

Toyota Bountiful responded

Thanks, Bearl!

December 22, 2022

First time to this dealer and was treated eitb great attitude from service advisors. It's out of my way but will definatly make the trip for service. More

by Walter O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak
Dec 28, 2022 -

Toyota Bountiful responded

Walter, we love that you are our customer and we look forward to giving you that same 5-star service every time!

December 15, 2022

Very pleased with the help in buying a new vehicle. Look forward to working with them. More

by jwest617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian
Dec 28, 2022 -

Toyota Bountiful responded

Thanks, Jwest617!

December 07, 2022

Service agent was nice. Manager wouldn’t match tire price at Costco (okay). Had to pay for oil service over phone (okay). Prefer to get an itemized bill first. After-hour ke More

by Bntfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Dec 28, 2022 -

Toyota Bountiful responded

Bntfl, we apologize for not meeting all of your expectations. We would love the chance to make this up to you but our customer relations agents are unable to look up your contact information with the screen name listed here. Please contact our store and ask for our guest relations manager, Crystal, or email her at csturgeon@toyotaboutiful.com. Our store number is (801)683-2295. We look forward to hearing from you!

November 18, 2022

Quality of service has gone down hill at this dealership: slow service, no longer doing car washes/vacuuming, vending machine has replaced the self serve soda, etc. We will be choosing a different service lo More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elijah Lunt
Dec 31, 2022 -

Toyota Bountiful responded

BJ, we are so sad to hear that! We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. This has been forwarded to our management team for review but our guest relations team has been unable to find you in their system. Please give Crystal, our guest relations manager a call at (801)683-2295, so we may forward this information to management. We sincerely value your business and your feedback!

November 18, 2022

Great place, honest people, great deal I was totally satisfied I will buy from them again More

by Amhslc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mccarter
Nov 23, 2022 -

Toyota Bountiful responded

Thanks for the review, Amhslc!

November 16, 2022

Corey, Chris, Bobby & Sebastian were awesome 👏🏾 to work with! You looking for a great Toyota dealership; this is the 1!! Conversations were fluid & they pointed me in the right direction for my next vechic More

by Brandi Tillman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey
Nov 16, 2022 -

Brandi Tillman responded

Thank you!

Nov 23, 2022 -

Toyota Bountiful responded

We are so happy we could get you taken care of, Brandi. Thanks for being our customer!

November 15, 2022

I never feel pressured. They answer my questions and let me decide what I want to do. More

by lynnhah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Judkins
Nov 23, 2022 -

Toyota Bountiful responded

We loved having you, Lynnhah!

November 09, 2022

Quick and easy service. It was nice to have a car wash and detail done with my car service this time. This service was not provided with my last two oil changes. Zak was fri More

by Kade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak, Javier Ochoa
Nov 22, 2022 -

Toyota Bountiful responded

Kade, thanks for choosing us!

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