Toyota Bountiful

Dealership is run down with a bunch of junk cars. Tons of salesmen. No prices on used cars. Service advisor was great to deal with. Finished on time. Tons of salesmen. No prices on used cars. Service advisor was great to deal with. Finished on time. More

I was given a sales job by service department about what needed to be done. They recommended a litany if things to be fixed on a 2020 Hylander with 28k miles. They said I needed new rotors, new brakes, fl needed to be done. They recommended a litany if things to be fixed on a 2020 Hylander with 28k miles. They said I needed new rotors, new brakes, flush brake lines, & a few which I can’t remember. I called the general manager, whom I never heard back from , and the service manager who called me back after 3 hours. After I spoke to the service manager, he said he would investigate and call me back, he said it was very unusual to change rotors after 28k mikes. Never heard back from him, he had someone else call me back. They did offer me a 10% discount - so it cost me $737 for the work when I just came in for oil change & tire rotation. More

Service department did a good job. Fast service, free shuttle service a big plus. Typical upsell pitch common to all dealerships, but overall highly satisfied with convenience and res Fast service, free shuttle service a big plus. Typical upsell pitch common to all dealerships, but overall highly satisfied with convenience and results. On the other hand, I’m disappointed with delays in orders for new vehicles. I placed an order for a new vehicle 10 months ago and still haven’t received it. They required a $1000 no refundable deposit. But what if they never receive the vehicle? Will they refund my deposit? Seems a little sketchy, so beware before you sign up for a new vehicle delivery. More

Shae was great! My wife got a flat tire and Shae got my corolla in and out in a quick timely manner. I appreciate you making me feel like my time was valuable. Th My wife got a flat tire and Shae got my corolla in and out in a quick timely manner. I appreciate you making me feel like my time was valuable. Thank you. More

Always friendly and courteous service. Very respectful of my time. They keep me updated on the progress of my service. I highly recommend them. Very respectful of my time. They keep me updated on the progress of my service. I highly recommend them. More

2nd vehicle I’ve purchased from here in 2 years. Rodney and Mike were great to work with and I feel like we made a fair deal. Finance process was quick and friendly too. Only negative was another Rodney and Mike were great to work with and I feel like we made a fair deal. Finance process was quick and friendly too. Only negative was another customer’s trio of terror keep running around the sales floor, the restrooms, and the area we were talking, screaming and popping balloons. Stock Benadryl. More

This dealership is the bane of my existence. After purchasing my car from them nearly a year ago, I have experienced xxxx. I don’t understand how they are still in business. They have dropped th After purchasing my car from them nearly a year ago, I have experienced xxxx. I don’t understand how they are still in business. They have dropped the ball more times than I can count at this point. Most recently, they scratched my car door during regular service and after approaching them, they have ghosted me. During my car buying experience, they provided me several wrong time frames of when my car would arrive, they told me my car was ready, I showed up to pick it up and the car had the wrong VIN. They sent a short payoff for my previous car. I could go on and on about the misery this dealership has caused and would not recommend it to anyone. As someone who works in the Quality Assurance field, I find the behavior of all employees of this dealership horrendous. It is clear that they have no regard for customer satisfaction and I would advise anyone looking to purchase a car to steer clear of Toyota Bountiful. I will give them credit for attempting to make things right by offering a few free services but upon taking advantage of those services, I have ended up with more disappointment than relief! More

Videos from the tech with detailed explanations and amazing communication from Angela made it an easy and pleasant experience. They also came in almost $600 less than the quote. amazing communication from Angela made it an easy and pleasant experience. They also came in almost $600 less than the quote. More

The service department did an excellent job servicing my Toyota Tacoma! I highly recommend them to my friends and family members! Toyota Tacoma! I highly recommend them to my friends and family members! More