Toyota Bountiful
Bountiful, UT
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We are very happy with our salesman JD Taylor. He spent several extra hours helping us get the Toyota apps working properly. The apps need some work. JT helped us with those issues. And were extremely Sati several extra hours helping us get the Toyota apps working properly. The apps need some work. JT helped us with those issues. And were extremely Satisfied. We love our new RAV4. More
If you are looking for a stress-free pleasant car buying experience then Ms. Isabel Aragon is the salesperson for you! Highly knowledgeable and an all around genuine individual. Her attention to detail is experience then Ms. Isabel Aragon is the salesperson for you! Highly knowledgeable and an all around genuine individual. Her attention to detail is stellar; ensured I was pointed in the right direction with all of the technology my new vehicle comes equipped with. Within an hour of departing the dealership I received a text and pic from her indicating all of my personal info such as contacts and garage code was deleted from my trade-in vehicle. Some may consider this a small task however in today’s world you can never take enough precautions when it involves your privacy and Ms. Aragon gave me peace of mind with this. She greatly assisted me with getting the sign and drive deal I felt comfortable with. Ms. Aragon and Mr. Bobby Cuevas make an awesome salesperson/manager team! Highly recommend! More
Not a good experience with Toyota Bountiful for routine maintenance on my Toyota Highlander. The service associate was condescending (came across like he thinks women surely don't know anything about comp maintenance on my Toyota Highlander. The service associate was condescending (came across like he thinks women surely don't know anything about complicated things like cars?). Even though he acted like he was an expert, he gave poor advice and didn't offer an obvious recommendation... therefore my vehicle ended up in worse condition than if I had done nothing. Added to this, the technician recommended multiple unnecessary repairs in his video of his multi-point inspection (replacing filters, brakes and rotors that were no where near being at the end of their service life). The coupons are virtually worthless, so don't be pulled in because of those. Also, the oil change was supposed to include a car wash, but because theirs had a problem they didn't even consider their obligation (it was advertised as included) or customer service by using the commercial carwash just around the corner (I saw the local Ford dealership using it), they just excused themselves from that portion of their advertised obligation and returned my car dirty (they weren't the least apologetic, but in fact very defensive when I brought it up). I like to support local business, but this one lost my business for so many reasons). I left a message for the service manager to call me back so I could give feedback and allow them to make everything right, but he didn't bother to call me (every business and employee has a bad day, but the good ones go out of their way to make it right). More
They were great, got me right in for a oil change as I was passing through, very professional. I wish they were closer to where I live so I could go there. Brent Brown Toyota should come and see how it s was passing through, very professional. I wish they were closer to where I live so I could go there. Brent Brown Toyota should come and see how it should be done . More
Great experience with this dealership. Came in, test drove a van, made an offer, signed the paperwork, and drove the car home in two hours. Everyone was great to work with and no pressure sales tactics drove a van, made an offer, signed the paperwork, and drove the car home in two hours. Everyone was great to work with and no pressure sales tactics were nice. More
No fix needed I was treated like gold from Mr. Pickett in service even though I didn't need repair work done. He and his sidekick were very friendly and genuine. I was treated like gold from Mr. Pickett in service even though I didn't need repair work done. He and his sidekick were very friendly and genuine. More
Bountiful Toyota has been my whole family car dealer. We bought multiple cars in the past with them. One of the best things about them is great customer service. They take a good care of your car seriousl bought multiple cars in the past with them. One of the best things about them is great customer service. They take a good care of your car seriously for any issue you have about your car. More