Toyota Bountiful
Bountiful, UT
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Arrived for scheduled (and prepaid) oil change at 7am. Told it will be one hour. At 8am, I was informed techs drained oil but because Parts Manager was not onsite they didn’t have access to new oil. At 9a Told it will be one hour. At 8am, I was informed techs drained oil but because Parts Manager was not onsite they didn’t have access to new oil. At 9am, I was informed that they had no estimate on completion. I was put on courtesy shuttle. 30 minutes later, I receive a call that work is complete and we turn shuttle around and return to dealership. Andrew was nice enough but I have no words to describe the overall service experience. More
I purchased laxus rx 350 used 2014.purchase contrac manager wrote touch up scratches.manager name is Booby.I kept two days my car but he did not do it.Manager sign contrac too. manager wrote touch up scratches.manager name is Booby.I kept two days my car but he did not do it.Manager sign contrac too. More
Came in without an appointment . Took my car right in and did the Emissions and registration . Efficient and friendly. Great one stop service . Thank you did the Emissions and registration . Efficient and friendly. Great one stop service . Thank you More
Great service. The work was completed very timely. Everyone that I dealt with was very friendly and knowledgeable. I’ll go back to Bountiful Toyota again. Everyone that I dealt with was very friendly and knowledgeable. I’ll go back to Bountiful Toyota again. More
I call to make a tire rotation service appointment for 1pm and supply my email and phone. I then get plenty of reminders via sms and email to show up at 1pm only to be told there is a 4 hour wait. This d 1pm and supply my email and phone. I then get plenty of reminders via sms and email to show up at 1pm only to be told there is a 4 hour wait. This dealership cannot organize its servicing to be on time. When I agree later to get a wheel alignment I am told it will be 1 hour and I will be contacted when ready. I never get contacted but instead have to get the car the next day. Every time I deal with this dealership I never get what I am told. More
Brought my RAV4 in for routine service. Check in process was pleasant though I was surprised that the time quoted for time to complete multi point inspection and tire rotation was 1.5-2 hours. Thankfully it was pleasant though I was surprised that the time quoted for time to complete multi point inspection and tire rotation was 1.5-2 hours. Thankfully it only took one hour as I had not prepared to wait 2 hours. Service was done well. More
I’m completely satisfied with the service at Toyota Bountiful. I was kept informed the entire time my truck was being worked on by service and my stelar mechanic Reed! Five stars all the way around. Bountiful. I was kept informed the entire time my truck was being worked on by service and my stelar mechanic Reed! Five stars all the way around. Thanks much! Eric M. More
Jr was friendly and helpful. He answered all my questions and was very knowledgeable. I really enjoyed working with him. I would definitely buy from him again. and was very knowledgeable. I really enjoyed working with him. I would definitely buy from him again. More
I have a dealership closer to my house I do not go there because I do not like their service you guys are always awesome and I will come back in the future because I do not like their service you guys are always awesome and I will come back in the future More