Toyota Bountiful

Awesome service as always! We choose going to Bountiful over Riverdale which is closer to us, thank you for the great service. We love our Tundra! over Riverdale which is closer to us, thank you for the great service. We love our Tundra! More

Repairs were done quickly after I brought in the part since it was out of stock from Toyota great communication from service representative always happy with Toyota service since it was out of stock from Toyota great communication from service representative always happy with Toyota service More

Struggling with this review. I’ve always dealt with Toyota of bountiful and thought very highly of them, I still do - but service I received yesterday was not up to par. Toyota of bountiful and thought very highly of them, I still do - but service I received yesterday was not up to par. More

Terrible service. What their test run with vehicle thought everything was going to be good however though it’s been over a week and a half now they will not return phone calls or emails all I wanted w thought everything was going to be good however though it’s been over a week and a half now they will not return phone calls or emails all I wanted was an answer on an approval the salesman (Sam) kept telling me in the very beginning that I would be approved as a payment so I was looking for when I asked to see this in writing it was never given to me I was given the runaround and they keep saying they are going to get back to me. It’s been almost two weeks now since I applied for the loan don’t trust them More

Fantastic service! I used to go to a dealer 5 min from my home, now I drive 20 miles because the service is that good! my home, now I drive 20 miles because the service is that good! More

I was met promptly by the service advisor and the service was clearly defined. I was then sent a short video going over the condition of the tire wear and brake pad wear as well as antifreeze and brake flui was clearly defined. I was then sent a short video going over the condition of the tire wear and brake pad wear as well as antifreeze and brake fluid. The only negative was an oil change and tire rotation took 2 hours. The car was returned freshly washed. More

Great service writer, took good care of me in getting new tires. I get all my service done here. I definitely recommend Toyota Bountiful. Thanks Zak! new tires. I get all my service done here. I definitely recommend Toyota Bountiful. Thanks Zak! More

Got me right in. Completed 30k maintenance and gave me a good price on new tires. Advised on what needed done now and what could wait. Stayed in touch regularly. good price on new tires. Advised on what needed done now and what could wait. Stayed in touch regularly. More

When picking up car talked to Grady at the service desk and asked how the car was repaired as to not have further problems and that we had found online that Toyota was having problems with their batteries and asked how the car was repaired as to not have further problems and that we had found online that Toyota was having problems with their batteries across the nation with the 2020 Camry. The problem could be fixed by a DCM firmware update. Was told that you can’t believe anything on the internet and that the car had a faulty battery and was replaced. He also stated that there was no service bulletin about a firmware update to stop the battery from discharging. Later when reading the service technician report it stated that he did in fact do a DCM firmware update. Apparently the information is much more accurate on the internet than the Toyota service advisers and obviously doesn’t read the reports. I think your service advisor needs more training and a course in customer relations. Gave two stars because how fast the car was repaired and the tech should get five stars for reading tech bulletins and promptly finding the problem. More

I had a good experience taking my parents car in for a checkup. There were no bogus “issues” or recommendations. The interaction was fair, fast and honest. I had trouble scheduling the appointment on line checkup. There were no bogus “issues” or recommendations. The interaction was fair, fast and honest. I had trouble scheduling the appointment on line, but when I called the service department it went smoothly. More