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Toyota Bountiful

Bountiful, UT

4.2
1,538 Reviews

2380 South Highway 89

Bountiful, UT

84010

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Showing 1,538 reviews

July 20, 2023

Bought a used 2011 Prius. Do not waist your time. This company is a joke. More

by BigB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gerry Turbides, Craig Vierig, Matthew Longfellow, David Atkinson, David Hughes, Larry Drake
Sep 30, 2023 -

Toyota Bountiful responded

BigB, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not what you expected. This has been forwarded to our management team for review but our guest relations team has been unable to find you in their system with the screen name used on this review. Please give Crystal, our guest relations manager, a call at (801)683-2295, so we may forward this information to management. We sincerely value your business and your feedback.

July 08, 2023

Friendly and helpful answering questions about my new car. Technician came into my car to help set up a computer tool. Shuttle service didn’t work for me as expected but maybe that’s the nature of that s More

by Kelli
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John
Sep 30, 2023 -

Toyota Bountiful responded

Thanks for the review, Kelli!

July 08, 2023

Ran diagnosis said everything looks good nothing to fix and able to wave the fee with coupon presented. Honest and fair service. More

by Arch1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Judkins
Sep 30, 2023 -

Toyota Bountiful responded

Thanks for stopping by, Arch1999!

July 07, 2023

Took my Sienna for routine service. The associate was attentive and was clear as to what the vehicle needed. Keep up the good work and excellent customer service. More

by eyadk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Booth
Sep 30, 2023 -

Toyota Bountiful responded

Thanks for the review, Eyadk!

July 06, 2023

Drove over 2000 miles to visit family and found out I had a cracked wheel. They found the part in the area (the day before a major Holiday) and fit me into the schedule so I could be on my way. Had me on my More

by PA_visitor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Judkins, Adam Shang
Jul 07, 2023 -

Toyota Bountiful responded

Thanks so much for stopping in to see us, PA_visitor. Safe travels and say hi to your family for us!

July 05, 2023

The particular repair was relatively straightforward. It was expensive, but they got the job done. I live paycheck to paycheck, and initially didn't have the cash onhand to be able to pay. Bountiful Toyo More

by ctvireo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan and John
Jul 07, 2023 -

Toyota Bountiful responded

We are so glad we could find an option that works for you. Thanks so much for choosing us, Ctvireo!

July 02, 2023

Everyone was very helpful . Would recommend to anyone. Would come back if ever looking for another car More

by sgwalker2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Nall
Jul 06, 2023 -

Toyota Bountiful responded

Thanks so much, SgWalker2009!

Jul 06, 2023 -

sgwalker2009 responded

Everyone great. Everyone was very helpful in my decisions and getting the car that I wanted. Thank you.

June 30, 2023

I am so incredibly happy withy new Toyota 4-Runner. The sales rep who assisted me with the purchase,CHRIS was absolutely professional and patient with a no "hard sale" approach which I gratefully appre More

by Bob
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 06, 2023 -

Toyota Bountiful responded

Chris is amazing! Thanks so much for sharing this, Bob!

June 28, 2023

I went in for an oil change and left with a brand new gorgeous 4-Runner thanks to the extraordinary professionalism and gentle charming approach of the sales rep CHRIS. What a lovely young man. He was ex More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHRIS
June 28, 2023

Angela was great. She explained everything perfectly. I hope she is my customer service rep next visit. More

by mfgmgrus
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angela
Jul 06, 2023 -

Toyota Bountiful responded

We are thrilled you had such a great experience with us and with Angela. You can request her specifically next time you come in, if you like. Thanks for the review!