Toyota Bountiful
Bountiful, UT
Filter Reviews by Keyword
By Type
Showing 1,538 reviews
Great service and attention in taking care of car as well as the good purchase deal that allowed me to purchase a new vehicle with a good trade in. as the good purchase deal that allowed me to purchase a new vehicle with a good trade in. More
I told them that I had a leak in the back brake light that was letting water into the cab. I really just wanted an estimate on that. Instead, they actually tested it (poured some water on it?) and charg that was letting water into the cab. I really just wanted an estimate on that. Instead, they actually tested it (poured some water on it?) and charged me a diagnostic fee. I was in there getting an oil change at the same time, so I wasn't with the vehicle. I am not opposed to these fees when a mechanic has to troubleshoot something extensively, but I already knew what the issue was. I think it might be time to find a local Toyota mechanic. I don't blame the tech or advisor...they're just working in the system. More
So I called in to see if my tacoma cv boot was covered under warranty I was told No because it means that my truck was used for something other then what it was meant for. What does that mean? under warranty I was told No because it means that my truck was used for something other then what it was meant for. What does that mean? More
Grady at Toyota of Bountiful is always helpful and great to work with. I would recommend their service department to everyone. I’ve never used anyone else to service my Toyota. to work with. I would recommend their service department to everyone. I’ve never used anyone else to service my Toyota. More
Online sales representative Hunter Lundy was just wonderful! He was friendly, personable, and professional. He made me feel important, a valued customer and wanted to do his BEST to meet my desires. wonderful! He was friendly, personable, and professional. He made me feel important, a valued customer and wanted to do his BEST to meet my desires. For me, of all characteristics, feeling important and a Valued Customer is paramount. I would definitely do business with Hunter. On the opposite end was the financial person. It was strictly business; come, sign here and there, bye. No hi Mr......, Very short and gave the feeling of interruption, no personality. That was the worst moment in this entire purchase. Otherwise, Bountiful Performance Toyota is great with Hunter being the BEST! More
Fairly pleased. Service was great & appreciate the shuttle rides. However, am disappointed because the brakes still squeal and the rubbing noise when wheel is turned is still there. I have been into shuttle rides. However, am disappointed because the brakes still squeal and the rubbing noise when wheel is turned is still there. I have been into Toyota Bountiful three times complaining about this noise and no one seems to hear it or can find the the cause. All other service has been great. More