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Toyota Bountiful

Bountiful, UT

4.2
1,538 Reviews

2380 South Highway 89

Bountiful, UT

84010

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Showing 1,538 reviews

August 30, 2021

Jordon Jewel set up the appointment with us and he was knew what I wanted and had options to look at and was very helpful showing me how to set everything up after the sail. Mathew Hatch made the process More

by CC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Hatch
Sep 21, 2021 -

Toyota Bountiful responded

Hello CC, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

August 29, 2021

Positive diagnosis. Repairs done quickly Reasonable price However, communication lacking More

by Chichi1792
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Slade
Oct 28, 2021 -

Toyota Bountiful responded

Thanks for bringing this to our attention, Chichi1792. We would love to hear from you about your experience so that we can address it with management. If you can, please contact Crystal, our guest relations manager, by phone at (801)980-7956, or by email at csturgeon@toyotabountiful.com

August 26, 2021

Great assistance from Rock with updating my service. Thank you for hiring great workers. End More

by merrilljulie00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockwell
Aug 26, 2021 -

merrilljulie00 responded

Great assistance from Rock with updating my service! Thank you.

Sep 20, 2021 -

Toyota Bountiful responded

Thanks so much for the kind words. We look forward to seeing you in the future!

August 26, 2021

I love and hate this place as it's always a hit or miss. I called 2x prior to my appointment ad I needed a diagnosis done on my 2nd car. I show up to the dealer and the guy assisting me tries to sell me a o More

by Lj.silva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsi Geary
August 26, 2021

Toyota Bountiful dealership provides quality workmanship at very competitive prices. Great service department! More

by Stephen C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak
Sep 20, 2021 -

Toyota Bountiful responded

Thank you for taking the time to leave us this great review, Stephen!

August 25, 2021

Accommodated my needs and I appreciated the scheduled appointment reminder. Hunter was the technician and kept me informed about my service and made sure everything was done. The dealership is clean More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter, Steve Ward
Sep 20, 2021 -

Toyota Bountiful responded

Glad to learn your experience was a positive one. We look forward to serving you in the future, JJ!

August 25, 2021

Very helpful staff. They worked quickly for a solution on my truck. It wasn't as easy as they initially thought it would be but they navigated through it and communicated with me along the way. More

by grantisfat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Kirby, Brad Gillespie
Sep 20, 2021 -

Toyota Bountiful responded

Hello grantisfat, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us!

August 22, 2021

Fast, friendly, professional service. It was a pleasure to pull in and address everything in a personable and efficient manor. More

by DKW
Recommend Dealer
Yes
Employees Worked With
Rock
Aug 27, 2021 -

Toyota Bountiful responded

Thank you for taking the time to leave us a review, DKW!

August 20, 2021

Felt very good about their service to us while buying our new highlander More

by Stanalanjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Vierig
Aug 27, 2021 -

Toyota Bountiful responded

Thanks for the review, Stan. We hope you are enjoying your new Highlander!

August 20, 2021

Very nice and polite. Although they didn’t guarantee the problem on my car. So I don’t feel comfortable spending $1200 on a service that could not fix the problem. They said we can start there. I’ve spent $ More

by Liz.saunders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hunter kirby
Aug 20, 2021 -

Liz.saunders responded

I was hoping you guys could find the problem. I don’t mind spending the $1200 if it’s a guarantee that I can have my car fixed. I am just so frustrated because no body seems to know exactly what’s wrong with it, and I have been spent money on guesses.

Sep 17, 2021 -

Toyota Bountiful responded

Hello, Liz! Thank you for bringing this to our attention and for your patience with us. We would love to see if there is anything we can do to help remedy this situation. Could you please contact Crystal, our guest relations manager, with further information? She can be reached by phone at (801)295-3481, or by email at csturgeon@toyotabountiful.com

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