Toyota Bountiful
Bountiful, UT
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Disappointed with treatment I received from auto service customer service. Not upfront about wait time although I had an appointment. I arrived 15 mins before appointment. They did not service my care until customer service. Not upfront about wait time although I had an appointment. I arrived 15 mins before appointment. They did not service my care until two hours later. People who came after me left before me. More
This is literally the first review I’ve ever posted on any business. I took my truck in for an oil change on 9/11 and they left scratches on the side. I’m betting they didn’t use a mat and it’s probably any business. I took my truck in for an oil change on 9/11 and they left scratches on the side. I’m betting they didn’t use a mat and it’s probably from the mechanics belt buckle. I have been taking my truck/cars here for quite some time and I even purchased a vehicle here in January of 2021. I’m not very happy and I don’t expect them to make it right with me. More
Went to the dealership to have the IM service on my car. Went to the dealership to have the IM service on my car. As I was talking with service advisor, another car pulled behind me when the advisor left me Went to the dealership to have the IM service on my car. As I was talking with service advisor, another car pulled behind me when the advisor left me to help them instead. I was left standing there for a long time my feet really started to hurt. No other advisor came to help me. This is poor customer relations, and as a result, I will not return to your dealership. More
These employees were willing to be flexible in scheduling and drove me to and from work so my office agenda was not interrupted. They did great service on my car to satisfy our needs. Great people to work wi and drove me to and from work so my office agenda was not interrupted. They did great service on my car to satisfy our needs. Great people to work with! More
Justin Bramhall was great to work with. He was so helpful all along the purchase process. Even with a few glitches, he was doing all he could to get things done. We would recommend him and the dealership to all along the purchase process. Even with a few glitches, he was doing all he could to get things done. We would recommend him and the dealership to our friends. More
I would never buy a car here again. They don't disclose everything in the disclosure. Promised things that didn't happen and still waiting on my second key. everything in the disclosure. Promised things that didn't happen and still waiting on my second key. More