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Toyota Bountiful

Bountiful, UT

4.2
1,538 Reviews

2380 South Highway 89

Bountiful, UT

84010

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Showing 1,538 reviews

December 30, 2021

The attention from the staff is very friendly and very fast in the service of the vehicles More

by Ernesto5519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsi Geary
Jan 17, 2022 -

Toyota Bountiful responded

Thanks, Ernesto5519!

December 26, 2021

Shae is an exceptional service advisor. She knew the problems in detail on each of my cars and remembered my name when I returned with another car on another day! Appreciate it! More

by Chrisfraziersilveradoute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shae
Jan 17, 2022 -

Toyota Bountiful responded

Shae is wonderful! Thanks for leaving us a review, Chrisfraziersilveradoute!

December 25, 2021

Scott and Corey were great, no pressure no hipe. I would do business again there. More

by hlohmeier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Wrigt Scott Laton
Jan 17, 2022 -

Toyota Bountiful responded

Thanks so much, Hlohmeier!

December 23, 2021

Took my Toyota in for routine wheel rotation, oil change. I had a 9:00 appointment and within fifteen minutes of being there, they tried to sell me tires. I declined and two hours later, still waiting. Aside More

by Snafu115
Recommend Dealer
No
Employees Worked With
There were three different people I spoke to as well as the guy trying to sell me tires.
Jan 17, 2022 -

Toyota Bountiful responded

Snafu115, thank you for your feedback. If there was a tire alignment along with your rotation and oil change, it typically takes around 2 hours to complete. This does not, however, excuse us from checking up on you and letting you know how things are going while you are waiting, or for trying to sell you services you did not want, and for that, we apologize. We do not want any of our customers to feel ignored and we would love to speak with you to see if we can make this up to you. We are unable to look you up in our system by the screen name provided with this review. Could you please contact Crystal, our guest relations manager? She can be reached at (801)980-7956, or by email at csturgeon@toyotabountiful.com. We look forward to hearing from you!

December 22, 2021

Paid for maintenance that should of been done before I bought the vehicle. Not right . More

by ddmurray8473
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Andrew Slade
Jan 17, 2022 -

Toyota Bountiful responded

Thanks you for taking the time to leave us a review, Ddmurray8473. We would love to hear more details but we are unable to look you up in our system by your screen name. Could you please contact Crystal, our guest relations manager? She can be reached by phone at (801)980-7956, or by email at csturgeon@toyotabountiful.com.

December 22, 2021

I have always received excellent service from this dealer and I am very happy with the work they do on my vehicle’s. More

by christineLehosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 17, 2022 -

Toyota Bountiful responded

We are very happy you are our customer, ChristineLehosky! We look forward to providing you more of our excellent service in the future.

December 21, 2021

I love Toyota Bountiful!! I went in on a Saturday morning and met with Matthew Hatch. I just wanted to ask a few questions about the new 2022 Tundra. Matt was so knowledge and friendly, worked tirelessly to More

by Kevin Christensen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hatch, Jeff Christison
Jan 17, 2022 -

Toyota Bountiful responded

First, thanks so much for leaving us a review, Kevin! Second, the best compliment you could give us, and Matt, is being our customer. We are ecstatic that your experience was amazing and that you were able to get a vehicle that you love. The 2022 Tundra is quite the truck and we are certain you will continue to love it for years to come.

December 15, 2021

We bought a Audi Q7 and my salesman Jared Barns was an awesome dude. He made everything easy and simple. I’m sure any salesman there would treat you the same. I will buy my next vehicle there NO QUESTION. More

by Oneeyecabinets
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared barns
Jan 03, 2022 -

Toyota Bountiful responded

Thank you so much for taking the time to leave us a review, Oneeyecabinets. Enjoy your new Audi!

December 14, 2021

Toyota of Bountiful is not your ordinary dealership. They are extraordinarily professional and it shows. They will walk you through the process with a smile every time and provide you with gentle reminders f More

by Redfrog63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shae
Dec 15, 2021 -

Toyota Bountiful responded

What an amazing review! Thank you so much for your kind words but most of all thanks for being our customer because that is the best compliment you could ever give us. We look forward to serving you in the future, RedFrog63!

December 10, 2021

Great service! They were super busy so it took about 2 hours for an oil change and tire rotation. That was frustrating but it’s good they are busy and will continue to use them! More

by tinytim1358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadin
Dec 13, 2021 -

Toyota Bountiful responded

It can be frustrating to wait long when having service done on your vehicle and we would like to thank you for being so patient with us, TinyTim1358. Could you contact Crystal, our guest relations manager, so that we could try to make this up to you? She can be reached by phone at (801)980-7956, or by email at csturgeon@toyotabountiful.com. We look forward to hearing from you!

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