Toyota Bountiful

my new truck I purchase my new toyota tacoma from Toyota Bountiful, and I love it, the sales person "JR" was very friendly and helpful. They have a nice waiting ar I purchase my new toyota tacoma from Toyota Bountiful, and I love it, the sales person "JR" was very friendly and helpful. They have a nice waiting area, with play area for kids, tv, nice and comfortable seating and snacks. Thank you guys, I LOVE MY NEW TRUCK :) More

Horrible Experience We went to look at a 4Runner these folks had listed online. On our arrival we were told that it was sold the night before. They were nice and asked if We went to look at a 4Runner these folks had listed online. On our arrival we were told that it was sold the night before. They were nice and asked if we would like to look at a couple others they had. The first was more than we wanted to spend and so we passed on it after crunching numbers. The second wasn't exactly what we wanted but we crunched numbers and came to an agreement. We were told by the salesman to get some insurance going while he went and got the paperwork started for the financing. While on the phone with the insurance company the salesman returned and informed us that the payments would be $5 per month higher because we would have to pay for the new windshield that needed to be installed due to a large crack on the passenger side. This was a deal breaker as it was done by the Used Car Sales Manager in a sneaky manner. Why should we have to pay for something we didn't break in the first place? We viewed this as a very crooked move in the deal as we had already agreed to the numbers and deal, he changed it after the fact. The management asked us to give them a chance to fix this problem and we talked to the salesman again. They were told what it would take to fix the problem which should not have been too painful for them and not too much. It has now been 3 weeks and not a word. I don't believe that I would be returning to this business again and will be sharing my experience anytime I can. More

Awesome Dealership! We learned abut Toyota Bountiful from an ad heard on KSL radio for a two-for-one opportunity and after checking out their web site i received a follow We learned abut Toyota Bountiful from an ad heard on KSL radio for a two-for-one opportunity and after checking out their web site i received a follow-up call from Keyston Gibson. We decided to travel from South Jordan to the dealership in Bountiful to learn more details about the ad. On the way I lost a contact lens in my car and was unable to find it. We met with Keyston and he explained how the deal worked and asked what we were interested in. He made every effort to put a deal together that would meet our needs and budget. We came to the dealership late in the evening and because we were unsure about whether or not we wanted to make a purchase we were there long past closing time. I was impressed that the entire team was willing to stay after closing to see that our needs were met. Keyston and Rob Messer put together several offers for our consideration. To make a long story short, we were there until after 2:00 AM before we finished the deal. The team was out detailing our car after midnight as we finalized the deal with Weston Bird. These guys definitely went the extra mile to help us. They never gave any indication they were in a hurry to get home although I'm sure they were. This was extraordinary, extra-mile service. Weston was very patient with us and worked hard to work up different scenarios as we tried to make the deal fit our budget. And to top it all off, Keyston took the time to look in our trade in and found my contact lens the next day and Weston continued to help us with lease arrangements even two days later when we requested changes.. This was my first experience buying a car from a dealer and I have to say I was very impressed and satisfied with everyone. We really felt everyone was genuinely interested to meet our needs and make sure we were satisfied in every way.and they did. I will not hesitate to come back to this dealership in the future. These guys are AWESOME to work with!! And we love our new Camry and Siena! More

Truly Outstanding Dealership By far the best dealership I have worked with when buying new cars/trucks and trading in older vehicles. From the time you enter the dealership to dr By far the best dealership I have worked with when buying new cars/trucks and trading in older vehicles. From the time you enter the dealership to driving away with your new vehicle, these guys are tops. No hassle or feeling of getting taken here. Kahn Ha and Auggie make you feel like friends and treat you as if they wanted to give you the best deal available. From the professional way the dealership is laid out to the process of going thru finance with Scott Roper was truly exceptional. I have owned 8 different Toyota vehicles in the last 30 years and still have one with over 280K miles on it. I highly recommend Toyota of Bountiful and ensure you ask for Kahn Ha and Auggie to make it a rewarding experience. More

John P. Saved the Day! Thank-you John for saving the day for me and the teens that I was in charge of taking an a field trip. Earlier as I was taking kids to school one of t Thank-you John for saving the day for me and the teens that I was in charge of taking an a field trip. Earlier as I was taking kids to school one of the teens had pulled out the seat-belt so far that it wouldn't retract. This was nothing new, but on this particular day I could not get it to work with me. In a panic and with only an hour before the field trip, I drove over to Bountiful Toyota's Service Department hoping against hope that someone could help me in the small window of time available. John was wonderful! He was courteous, kind, and fixed the problem in less than five minutes. He totally saved my day. I was able to finally relax and get to the school on time. Thanks again! More

Second attempt second purchase After some initial confusion Weston finally got some thing going and supposed to pick up car today , update sure to follow . I can't say enough ti After some initial confusion Weston finally got some thing going and supposed to pick up car today , update sure to follow . I can't say enough times how helpful and concerned Augi and Weston have been over the week with getting things in order , I recommend Toyota Bountiful to friends and family whenever asked , and again the bright spot for me is surely the finance Manager Weston . More

Great!! Mike is a good caring salesman! I often am worried about visiting a dealership and being pushed or pressured into a sale I do not want to be a part of Mike is a good caring salesman! I often am worried about visiting a dealership and being pushed or pressured into a sale I do not want to be a part of. I was extremely pleased with Mike. He listened to what I wanted and we found the right fit. He kept the process interesting! Even though it was a busy Saturday, there was no boring moments with Mike! More

Great Experience Lyle was friendly and helped us find the car we wanted and needed. Weston was also friendly and made the transaction easy and painless and we love our Lyle was friendly and helped us find the car we wanted and needed. Weston was also friendly and made the transaction easy and painless and we love our Honda Civic!! More

If you're looking for a Toyota start in Bountiful Just bought a new 2014 Toyota Prius At Toyota Bountiful. I went from the worst car buying experience I've had (at another dealership) to the best car Just bought a new 2014 Toyota Prius At Toyota Bountiful. I went from the worst car buying experience I've had (at another dealership) to the best car buying experience I've ever had at Toyota Bountiful. I worked with Keyston (as my salesperson) and Weston (as my finance manager). It was a pleasant and low stress experience from beginning to end - and a great deal on a great car. It was a straightforward and honest transaction. Our deal was exactly what they said it would be with no hassle, arm twisting, or hidden fees. They know how to take care of their customers and have certainly earned my future business. I even asked for business cards to share with my friends and family. Sincerely, Brenda Durant Vernal, UT. More

An extraordinary experience This was easily the best car buying experience I've had, and Keyston is the best car salesman I've worked with. As far as I'm concerned, he has been This was easily the best car buying experience I've had, and Keyston is the best car salesman I've worked with. As far as I'm concerned, he has been the most approachable, friendly, and informative salesman I've worked with. He went above and beyond to afford us a stellar car buying experience. Weston Bird also was very informative, and listed all of the options we could get with our car in a simple, and concise manner. He moved us through the process quickly and painlessly. I'll be recommending this dealership and salesman to my friends and family. More