Toyota Bountiful

Best experience at a dealer in a while Typically when I v'e gone to dealerships I feel like I'm fresh meat tossed into vultures, But not here. Our sales professional was courteous and frie Typically when I v'e gone to dealerships I feel like I'm fresh meat tossed into vultures, But not here. Our sales professional was courteous and friendly, he made both my wife and I extremely comfortable. I will send anyone looking for a car to him because of his exceptional service. Thanks Vaughn! More

Great place to buy a car Great friendly service, everyone there was willing to work with our budget, the service department is very good as well, very clean , fast, and well m Great friendly service, everyone there was willing to work with our budget, the service department is very good as well, very clean , fast, and well mannered. More

Vaughn was very helpful from the moment I emailed him! Vaughn helped me get an awesome truck even though I'm going through a divorce and finacial issues. Vaughn was professional, down to earth and easy to Vaughn helped me get an awesome truck even though I'm going through a divorce and finacial issues. Vaughn was professional, down to earth and easy to work with. :) More

Excellent Service JR was great to work with. He helped us find the right vehicle and then took us to look at comparables across the street. Through the entire sales JR was great to work with. He helped us find the right vehicle and then took us to look at comparables across the street. Through the entire sales process he felt very natural and did not make the process an uncomfortable sales process. I would absolutely recommend JR to my closest friends and family. More

Our New RAV Lease Wonderful experience! Thank you so much for the friendly and informative service that we received! We are very pleased with our new RAV and how help Wonderful experience! Thank you so much for the friendly and informative service that we received! We are very pleased with our new RAV and how helpful Gerry was! He went above and beyond! AWESOME! We will be back! =) Thank you Thank you Thank you!!!! More

Poor finance service The sales people were wonderful (Craig and Ian). I can not say the same for the finance guy. He told me he would call me later that day with what lo The sales people were wonderful (Craig and Ian). I can not say the same for the finance guy. He told me he would call me later that day with what loan arrangements he made. Being almost a week later, I still have not heard from him. I had to call to get the name of the lien holder so I could get the insurance updated. I was told by whoever I talked to that he would have the person who helped us to give me a call. This is always the worst part of buying from a dealer and I think that there is great room for improvement there. I know you have made the deal so maybe it doesn't matter that we get crapping service after the fact. I will see if the other things that we was told about the dealership hold up. Time will tell. More

Toyota Bountiful The Toyota Bountiful team was helpful in our latest new car purchase. Eli Bice assisted my wife and I in getting exactly what we wanted. He was not pu The Toyota Bountiful team was helpful in our latest new car purchase. Eli Bice assisted my wife and I in getting exactly what we wanted. He was not pushy or aggressive, he let us do things our way. More

Outstanding Service The sales associate Jake Robertson and Rob Messer were there to greet us we walked in the door. They were friendly and did everything that they could The sales associate Jake Robertson and Rob Messer were there to greet us we walked in the door. They were friendly and did everything that they could to get us into a car. We gave them the requirements that we needed in the vehicle and the price range. They came through with everything that what we wanted and needed. The entire dealership put their customers first. Everyone was very friendly. We will be back to get our next vehicle from Bountiful Toyota we recommend them to everyone. Thanks for your GREAT customer service. More

One Bad Apple Ruined Our Experience at Toyota Bountiful My husband and I are not quick to make big purchases. We are careful to take our time with researching our options. We decided to checkout the invento My husband and I are not quick to make big purchases. We are careful to take our time with researching our options. We decided to checkout the inventory at Toyota Bountiful, and were particularly interested in test driving a 2011 Venza with low miles. From the get-go, we were CLEAR that we were not ready to purchase that day, and just wanted to take this vehicle out for a spin to compare it to others we had previously driven. The sales rep we worked with (Craig Vierig) was eager to help us when Scott Argyle was attending other clients, but was extremely aggressive with his sales tactics, and become very belligerent with us after we had finished the test drive and didn't buy. Shame on us for not walking away when he ripped through us for about 10 minutes - in front of our young child! Not sure if other customers have experienced poor service with Craig Vierig but he is NOT A PEOPLE PERSON. During our time at the dealership, he continuously griped about his own management and other employees, and in fact reprimanded a younger employee in front of us while we were there. So our overall experience was bloody awful. We left feeling bad and will never return to Toyota Bountiful solely because of this man, Craig Vierig, which is too bad because we have been in before and other sales reps have been much more courteous and respectful. More

Screwed me over Because of Toyota Bountiful I am now over 6 thousand dollars upside down in my car. I understand all dealers are in business, but Toyota Bountiful doe Because of Toyota Bountiful I am now over 6 thousand dollars upside down in my car. I understand all dealers are in business, but Toyota Bountiful doesn't care about helping people with their needs. I have reached out to them and they refuse to assist me with my concerns. They are dishonest. I came in off a promotion they were having on buying a new car and after I bought the car they refused to honor the promotion. After all this time I am still sick to my stomach about my purchase with them. I will never recommend them to anyone. They seem legit on the outside but in the end they rotten on the inside. Business is not all about the big money...its about the relationships you create with your customers and helping them with their needs. That in turn creates loyalty and referrals which is a much smarter business move. More