Toyota Bountiful

Great Customer Service Justin Glover made my experience and Toyota Bountiful one where I will gladly past three other Toyota Dealerships and drive from American Fork to Boun Justin Glover made my experience and Toyota Bountiful one where I will gladly past three other Toyota Dealerships and drive from American Fork to Bountiful. He listened to my needs, called me back when he said he would and made buying my truck simple and easy. He made sure I was happy and I will use him in the future when I'm ready to buy my next Toyota. More

I've never recommended a dealer until now..they are great. We purchased a used car from Toyota of Bountiful and the entire process was fantastic. Craig was great about answering our questions, giving us his t We purchased a used car from Toyota of Bountiful and the entire process was fantastic. Craig was great about answering our questions, giving us his time to discuss without the high-pressure tactics in some other places, and the facility was accommodating to our 6 year-old while we shopped. They were upfront with a CarFax and were honest with us about the vehicle and what they knew of it's history. Craig's style fit us perfectly, Scott was great about getting our deal done in a timely fashion, and I would not hesitate to recommend them to anyone I know. I hope to do business again with them in the future. Total breath of fresh air. More

Toyota Bountiful Great experience with Toyota Bountiful. Jerrid, Vaughn and Eli answered numerous questions and made the whole experience comfortable. I spent the most Great experience with Toyota Bountiful. Jerrid, Vaughn and Eli answered numerous questions and made the whole experience comfortable. I spent the most time with Jerrid and he really is the best! Easy to deal with and I never felt any pressure to buy. Thanks to all who helped me! I love my Tacoma. More

Amazing Service! We were impressed with the quality of service we received. Everyone was helpful, friendly and patient. I will be back for our next vehicle purchase! We were impressed with the quality of service we received. Everyone was helpful, friendly and patient. I will be back for our next vehicle purchase! More

Great service When I first visited I was with other people and ended up seeing a car that I wanted to test drive. I was able to test drive the car and didn't get p When I first visited I was with other people and ended up seeing a car that I wanted to test drive. I was able to test drive the car and didn't get pressed into feeling I had to go through everything at that time. I was able to go home and think it through and when I went back that next Wednesday I was treated great and all the information was given on pricing and we were able to get down to a great price. The information for warranties and gap insurance was helpful and I was given the information to help me make a good decision on what coverage was best for my purchase. I was very impressed by the service that was given by Ian and Weston and everyone that we worked with to make my visit a great one. More

Service was fast, quick and efficent and polite! The salesman, Jeff Christison , was very knowledgeable, very polite, and answered all my questions and concerns. This is the second car I purchased fr The salesman, Jeff Christison , was very knowledgeable, very polite, and answered all my questions and concerns. This is the second car I purchased from him and would do so again.The rest of the staff I dealt with was very professional and helpful. Thank You! Hank Glass More

Best Car Buying Experience While I live in an adjacent city with a Toyota dealer, I preferred to purchase my new Highlander Limited from Toyota Bountiful. I found their attitu While I live in an adjacent city with a Toyota dealer, I preferred to purchase my new Highlander Limited from Toyota Bountiful. I found their attitude and price to be a present positive surprise from past dealerships. I liked working with Jeff Christison and another sales staff Lucky Lye. More

"Impressed!" We walked into the dealership because we saw our dream truck on KSL while we were in the area. Sergio "Cheeky" immediately jumped up to help! He was We walked into the dealership because we saw our dream truck on KSL while we were in the area. Sergio "Cheeky" immediately jumped up to help! He was so great, listened to our needs and didn't try to change our minds. He understood that we knew what we wanted. He was funny, charming, and made the experience a memorable one. When it came time to finance, Scott was brilliant. Working in the financial industry myself, it was apparent that Scott knew exactly what he was talking about. He explained everything concisely, while maintaining a friendly attitude. We loved the experience he provided, hopefully if we ever buy a car again we can work with him!!! Thanks for a great experience. Only reason the "overall experience" score is low, is because the car buying process took WAY too long. There were only 8 sales that day, and we were stuck there from 2-8 PM. Walking in, selecting our car right off the bat, should have cut down on the time it took... But we have no other complaints. More

Keyston is the best! I cannot say enough great things about this gentleman...simply outstanding. He has always taken the time attentively to answer all our questions, get I cannot say enough great things about this gentleman...simply outstanding. He has always taken the time attentively to answer all our questions, get back with us with results, advise us on the best courses of action regarding our inquiries and request for support. Keyston has been helping us for over a month now with all of our questions, and he follows through. He is a clear example of taking care of us customers as a new member of the Toyota Bountiful family...a true asset to the strong brand of Toyota, and to us customers. We have owned several foreign and domestic vehicles, and this dealer to customer centered relationship is truly remarkable. If all representatives are like Keyston, I will continue to buy Toyota vehicles for my family, and encourage my kids as well. The positive experience we experience with our first Toyota purchase is like Disneyland...we'll make it a family brand. Just to name a few hats off efforts of Mr. Keyston: 1. Help us pick the best vehicle for our family (with a thorough knowledge of the vehicle i.e. Honda Odyssey timing belt maintenance cost at 90,000 vs. Sienna worry free timing chain.) 2. Warranty we can expect and count on on our extended 8 year and factory standard 3 year. 3. He even knew about the tire specification that the Siennas comes with 4. Explaining to us the vin number on the vehicle from which plant they came from, i.e. US or Japan 5. Explaining to us the long reliability history of the Toyota vehicles; as a matter of fact, showing us the low volume of vehicle in the maintenance bay's as the Toyota vehicles have a very low maintenance issue problem. 6. More importantly, we all know that there are certainly some things a single representative cannot control such as backlog of parts from the manufacturer, or our extremely unfortunate experience with Mr. Weston Bird, but he took it upon himself to apologize in his behalf...and made sure he stayed with our issue everyday until it was resolved. I commend Mr. Keyston Gibson and the Toyota Bountiful in their efforts to train their staff higher than most dealerships out there. If I were the owner of this dealership, I would be wise to identify such a high caliber staff that undeniably carries the owners vision forward in carrying the Toyota name forward. A truly outstanding employee deserving of a superior dealership. Jeremy Javier More

Great car buying experience These two guys were very friendly, helpful and patient with me while purchasing my used car. I have a hard time making decisions at the grocery store, These two guys were very friendly, helpful and patient with me while purchasing my used car. I have a hard time making decisions at the grocery store, let alone purchasing a vehicle. Once I made my pick, the rest was smooth sailing. I left feeling confident in my decision to visit Bountiful Toyota. Thank you guys More