Toyota Bountiful
Bountiful, UT
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Everything seemed to proceed as I expected. The few issues that did arise were handled by McKay, my representative, which saved me a lot of time and hassle, which I greatly greatly appreciated The few issues that did arise were handled by McKay, my representative, which saved me a lot of time and hassle, which I greatly greatly appreciated. We will certainly keep this dealership in mind for our next 4Runner. More
Asked for additional assistance to get a broken tail light reflector replaced. A cocky male employee in the vicinity commented that it will be expensive- at least $10k. Another employee commented that t light reflector replaced. A cocky male employee in the vicinity commented that it will be expensive- at least $10k. Another employee commented that this one guy is new and doesn’t know anything. Poor overall conduct. Never received a quote on the tail light reflector replacement or any comments on appts to follow up. More
My only complaint is that appointments appear to be meaningless. Every time I have gone there with an appointment I’ve had to wait approximately 1 hour + before they started servicing my car. No comp meaningless. Every time I have gone there with an appointment I’ve had to wait approximately 1 hour + before they started servicing my car. No complaints on the service or the personnel, as they are very helpful and courteous. More
Great service representative Brittani. Provided detail information on what my car need. My appointment was not in your system but she worked me in. That part of your device for appointment Provided detail information on what my car need. My appointment was not in your system but she worked me in. That part of your device for appointment is poor. More
2.5 hours to rotate tires and flush coolant with an appointment. A 60 year old could change all four tires on the side of a road faster. Now if there was no appointment I could see the long time. appointment. A 60 year old could change all four tires on the side of a road faster. Now if there was no appointment I could see the long time. More