Toy Barn

As we waited for this car to come from California. Pavel kept us up to date on everything even if he was not working that day. It was the best experience ever purchasing a vehicle. Pavel kept us up to date on everything even if he was not working that day. It was the best experience ever purchasing a vehicle. More

Pavel and team were very helpful with my car purchase, very comfortable and relaxed atmosphere, not your usual high-pressure sales team. If you are in the market, this is the place to go, the facility is very comfortable and relaxed atmosphere, not your usual high-pressure sales team. If you are in the market, this is the place to go, the facility is very modern, clean, and you can tell just walking in the dealership is top notch! Brad Casebolt More

Toy Barn made everything super easy and efficent for my purchase. They had everything ready to go when I go there and even had the car cleaned and out for me. Great and kinda people that know a lot about t purchase. They had everything ready to go when I go there and even had the car cleaned and out for me. Great and kinda people that know a lot about the cars they are selling. Eduardo was amazing. Thank you! More

They had the Ferrari I wanted. The sales associate, Brittany, was professional and courteous. The car was priced lower than their competitors and after meeting with the sales manag The sales associate, Brittany, was professional and courteous. The car was priced lower than their competitors and after meeting with the sales manager and the owner, I decided to buy the car right away. They worked with my bank as I worked out some details and they were very patient with me. (That means much to me.) After I paid for the car, the sales associate who sold me actually drove the car with a follower for a two hour trip to hand deliver it to me. That is spectacular service. I recommend both the Toy Barn and Sales Associate, Brittany to anyone looking for an exotic car. More

They have a Large variety of spectacular vehicles to choose from! I would go back there again! choose from! I would go back there again! More

Pavel was great to work with on my panamera. Very professional and new the car well. Would highly recommend. Very professional and new the car well. Would highly recommend. More

Where do I begin- my family was a long time fan of Toy Barn. My first purchase from them a couple years ago was exceptional. We've attended multiple events of Toy Barns and always recommended them. Fas Barn. My first purchase from them a couple years ago was exceptional. We've attended multiple events of Toy Barns and always recommended them. Fast forward to today and it's not the same dealership it was years ago. Dealership has lacked any communication when it comes to title and trade-in loan payoff. 11/23 will be 40 days - which Ohio requires dealership to send title. I have received mixed answers - all of them being lies from "previous loan has been paid off" to "pay off is processing" to "Loan will be paid in 24 hours." All within a couple days. Please save your hard earned money and take your business else where! I have heard dealership is going BANKRUPT - which I didn't believe until I've read the multiple reviews of others having the same issue. More

I just purchased my 3rd car a Porche Macan Eduardo Duran! I can’t say enough how great he is and Zac in Finance and Joel in service. I will only buy my cars from Toy Barn and from Eduardo. It was s Duran! I can’t say enough how great he is and Zac in Finance and Joel in service. I will only buy my cars from Toy Barn and from Eduardo. It was such a great experience and I trust him. And the team. I cannot say enough about this team! More

Just bought my third Corvette for my collection from the Toy Barn. My sales person was Britney Black. She did an incredible job and everything she told me was exactly what the car was. We were very pleased Toy Barn. My sales person was Britney Black. She did an incredible job and everything she told me was exactly what the car was. We were very pleased with our experience. More

Amazing car - 2018 Mercedes C63S AMG - poor dealership experience. I really want to give a good review to the Toy Barn but my sales experience was not good and the communication was horrible. The Mercedes experience. I really want to give a good review to the Toy Barn but my sales experience was not good and the communication was horrible. The Mercedes I purchased from them is amazing and am very happy with the purchase. Throughout the process I was unable to get a hold of anyone in a timely manner to finish the deal. Each time I would call to follow up, I would either be put through to a voicemail that was full or not working with no call back or I felt like I was bothering the sales person when I finally got through. At the end of the deal, I was supposed to get a new center cap that was missing when I purchased the vehicle and a key. It took over 6 weeks to finally get the cap. When I finally got through to the parts department after several weeks to check in on the order, the request to order the part hadnt even been put through by sales. Sales told me it had been ordered already weeks before. The parts group was great to deal with! In addition to that, was told to order a key through Mercedes and the sales person would pay for it. Got a quote from the dealer, sent the information over with invoice number so it could be paid and I can setup an appointment to have the key created and still haven't heard anything from sales. Checked with Mercedes and they received no call thus far. This time, over 3 months later. I really want to like this dealer but the way they dont call anyone back after repeated calls, live chat requests for someone to contact and voice mails left, is not the way to do business. Especially when you say on your website that you like doing business with out of town people for cars that are expensive! I would recommend this dealer for the inventory of cars but caution anyone on Sales for out of town people and communication is poor. Update: Received a call from Greg, he was very apologetic and helped me order a key via their parts department and my local Mercedes Dealer. He did a great job keeping me updated and the process was smooth. Appreciate you working to fix a not ideal situation! More